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Intern, Enterprise Service Management- Orlando Summer...
(This job is no longer available)
Walt Disney Co. | Kissimmee, FL
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Job Description

Job Summary:

Be a part of an innovative team and culture…

The Enterprise Service Management organization is responsible for serving as the aggregation point for IT and Non-IT Services, as delivered within an Enterprise Service Management Model. This team will drive and manage the Catalog of Services, the Portfolio of Services, and Process Management for Service Management. This team will define and socialize processes, and process improvement, service rationalization, and a consistent approach to the customer experience.


A Day in the Life…

* Collaborates with peers to actively participate in strategic and operational planning in supporting the Disney Enterprise Service Management objectives.
* Assist with delivering security initiatives in support of Enterprise Service Management that puts all business-facing services in one accessible location.
* Partner with creating a catalog of business facing services, supported by automated service execution processes
* Collaborates with technical and business teams to fully understand business requirements and creates clear, functional specifications outlining the client's requirements
* Delivering updates with a high degree of comfort to business partners, managers and stake holders.

Basic Qualifications:

What we are looking for…

* Basic understanding of Service Management
* An aspiration to work in a fast-paced and challenging work
* Proficient in MS Office (Word, Excel, PowerPoint, Visio, etc.)
* Desire to take ownership of project(s) and drive to completion

Preferred Qualifications:

* Willingness to "think-outside-of-the-box" to resolve project / process ailments
* Skilled in gathering business requirements, map them to systems capabilities, and recommend business/technical solutions.
* Ability to communicate information both written and verbal, including technical details, into engaging messages accessible to a wide audience
* Process management and problem resolution skills
* Basic knowledge of Information security principles

Required Education

* Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program

Preferred Education

* Junior, Senior, or recent graduate (within 6 months of graduating) pursuing a Bachelor's Degree in a relevant field of Business or Information Technology

Additional Information:

* The approximate dates of this internship are May/June 2020 through August/September 2020
* Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship
* Able to provide own housing and transportation in the Celebration/Kissimmee area
* Must not have completed one year of continual employment on a Disney internship or program
* Must possess unrestricted work authorization
* Must be at least 18 years of age

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company (Corporate), which is part of a business segment we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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