0-1 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Job Category:
Information Services
Technical Support Analyst
(This job is no longer available)
Visionaire Partners | Atlanta, GA
Grad Date

Not sure what types of jobs you are interested in?

Explore Jobs
Based on Your Education

Follow This Company

Job Description

Technical Support Analyst

Tremendous opportunity for a Technical Support Analyst to work at a progressive technology company where you can make an impact.

You will be supporting our external clients on software at a Tier 2/Tier 3 level. Duties include troubleshooting both software and hardware issues, work with engineering team to resolve issues that are code related, training clients to help reduce future issues, becoming a Subject Matter Expert on our products, mentoring and training junior associates (25% of the time), collaborating with other teams on solutions, and documentation.

This is a direct hire position in Midtown. Excellent work environment and benefits including 401 (k) with match, free gym membership, paid parking or MARTA, and team building events.


  • 3+ years of experience providing technical support to external clients
  • Tier II or Tier III support experience
  • Experience supporting & troubleshooting software
  • Experience troubleshooting databases
  • SQL
  • Windows
  • Networking and server troubleshooting
  • Excellent presentation skills
  • Consultative personality
  • Ability to do training
  • Ability to thrive in a fast paced technology company
  • A passion for technology and learning
  • Self managed and motivated
  • Excellent communication and collaboration skills


  • Salesforce
  • Jira
  • Linux


Applicants must be eligible to work in the specified location

About Visionaire Partners

At Visionaire Partners, we offer exciting and challenging careers in staffing and sales. As part of our staffing workforce, you play a central role in developing, selling and managing client accounts. ou will be helping businesses grow by providing them with the experienced and skilled professionals they need to succeed in a competitive marketplace. On the candidate side you will be guiding individuals as they make their next career move, providing them with a fundamental source of pride as well as financial stability. Visionaire Partners is an information technology staffing company located in Atlanta, Georgia. e provide a range of services within the staffing industry, including Direct Hire/Permanent Placement, Temporary and Temp to Permanent Solutions, and Retained Search. ur partners have over 70 years of cumulative experience in the Atlanta staffing market, which we leverage to provide the best candidates for the most competitive positions. Topreasons our people are committed to working at Visionaire Partners: Quality and diversity of co-workers and work environment Rewarding compensation and benefits Ethical standards and values Our Vision Statement Please contact us today if you are interested in a position with Visionaire Partners: Visionaire Partners 5555 Glenridge Connector - Suite 200 Atlanta GA 30342 Main phone- 404-303-6249 Fax- 404-506-9197 Resume submittal: