5+ years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Job Category:
Information Services
Senior Technical Support Analyst
(This job is no longer available)
Visionaire Partners | Atlanta, GA
Grad Date

Not sure what types of jobs you are interested in?

Explore Jobs
Based on Your Education

Follow This Company

Job Description

Senior Technical Support Analyst

Exciting opportunity for a Senior Technical Support Analyst to join a dynamic company where you have an opportunity to make an impact and take your career to the next level.

You will be leading and mentoring a team of technical support analysts supporting a variety of software and hardware systems for the corporate office and remote locations.

You will mentor Technical Support Analysts, assist with installation and configuration of hardware & software, assist the Technical Support Manager on projects and assigning tasks, monitor and ensure our processes are being followed by the team, support virtual desktop environment, develop reports for senior management, root cause analysis, process improvement, and assist with escalated support issues.

This is a direct-hire position in the Marietta area. Excellent company culture and one of the "Best Places to Work" in Atlanta. Exciting opportunities for career growth and advancement.


  • 7+ years experience as a Technical Support Analyst
  • Experience providing technical leadership and project management
  • Network support experience
  • Windows
  • VMware or Citrix
  • VDI (Virtual Desktop Infrastructure)
  • SQL Scripting and queries
  • Print server experience
  • Experience supporting end users on VDI
  • Direct patching experience
  • Strong mentoring skills
  • Excellent communication skills
  • Excellent customer service skills


Applicants must be eligible to work in the specified location

About Visionaire Partners

At Visionaire Partners, we offer exciting and challenging careers in staffing and sales. As part of our staffing workforce, you play a central role in developing, selling and managing client accounts. ou will be helping businesses grow by providing them with the experienced and skilled professionals they need to succeed in a competitive marketplace. On the candidate side you will be guiding individuals as they make their next career move, providing them with a fundamental source of pride as well as financial stability. Visionaire Partners is an information technology staffing company located in Atlanta, Georgia. e provide a range of services within the staffing industry, including Direct Hire/Permanent Placement, Temporary and Temp to Permanent Solutions, and Retained Search. ur partners have over 70 years of cumulative experience in the Atlanta staffing market, which we leverage to provide the best candidates for the most competitive positions. Topreasons our people are committed to working at Visionaire Partners: Quality and diversity of co-workers and work environment Rewarding compensation and benefits Ethical standards and values Our Vision Statement Please contact us today if you are interested in a position with Visionaire Partners: Visionaire Partners 5555 Glenridge Connector - Suite 200 Atlanta GA 30342 Main phone- 404-303-6249 Fax- 404-506-9197 Resume submittal: