Experience:
No experience
Employment Type:
Full time
Posted:
1/4/2020
Job Category:
Education
HR Assistant (Training & Development)
(This job is no longer available)
Veterans Canteen Service | Saint Louis, MO
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Job Description

OVERVIEW:

The Veterans Canteen Service (VCS) at the Jefferson Barracks VA Medical Center in St. Louis, MO is seeking a Human Resource Assistant (Training & Development).

As a Human Resources Assistant (Training & Development), you will be responsible for providing administrative support to the VCS Employee Development, Incentive Awards and Business Office Management Section, Resources & Support Division in the VCS Central Office reporting to the Employee Development Specialist, Resources & Support.

DUTIES:

Duties include, but may not be limited to the following:

* Coordinates/ assists in the design, development and implementation of a variety of occupational skills, management and supervisory training programs in support of VCSCO, canteen field operations and the VCS University needs.
* Performs administrator responsibilities for and is the VCSCO subject matter expert for the VA TMS.
* Assists VCSCO managers/ supervisors/ employees in the use of TMS resources to meet individual/ group training and development needs.
* Conducts TMS administrative training as required.
* Assist and develops special recognition awards and presentation ceremonies as VCS operational requirements dictate.
* Oversees the storage of files, records and excess/unserviceable equipment, pending disposal/ destruction for employee development.
* Writes general memoranda and correspondence as required or in response to ongoing section activities.
* Maintains manuals and systems data and submits periodic reports regarding equipment and supplies usage; training incentive awards and intern/Trainee training status. Coordinates the publication, distribution and web hosting of VCS administrative, training, employee development and general program materials.
* Establishes and maintains logs and files.
* Use Microsoft Word, Excel and PowerPoint to create letters, reports and presentations.

We Offer:

* Salary commensurate with experience)
* Opportunities for growth
* Full Federal benefits package (Health, Life, Retirement, etc.)
* Paid vacation, paid sick days, and ten paid holidays

For more information about VCS, visit: https://www.vacanteen.va.gov/

QUALIFICATION REQUIREMENTS:

* 1-year experience preferable. Experience that has equipped the applicant with the knowledge, skills and abilities and other characteristics to perform successfully the duties of the position.
* Ability to communicate effectively verbally and in writing
* Knowledge of fiscal procurement and procurement functions and procedures to effectively schedule training classes, purchase equipment, publications, etc.
* Knowledge of federal training programs and their requirements, i.e., course registration, course logistics, development of lesson plans/materials, etc.
* Ability to operate computer systems such as Microsoft Excel, PowerPoint and Word
* Experience with Access Database and SharePoint is highly desirable
* Ability to multi-task and work effectively to meet deadlines

About Veterans Canteen Service

Veterans Canteen Service provides retail, food and vending services of exceptional value and convenience to VA patients and caregivers while operating as a self sustaining entity of the US Government. OUR COMMITMENT -- Successful accomplishment of the VCS mission involves more than just a cash register transaction. There's a clear human element that occurs with every sales transaction. This human element requires that: Each associate, at every level of the VCS organization, must be overly sensitive to the feelings, needs and expectations of each customer; Each associate must be committed to the VCS' goal of ensuring that all customers receive personalized service above their expectations; and Each associate must be personally committed to providing total customer satisfaction each and every time a customer visits a VCS facility. OUR CORE VALUES -- The VCS core values symbolize a personal code of ethics, responsibility, and professional behavior that govern the way VCS employees interact with customers and each other. These core values are: Honesty - Our associates are truthful, sincere, forthright, straightforward, frank, and candid in all VCS-related matters. Integrity - Our associates are honorable and upright in their professional conduct and relationships with others. They have a strong belief in what is right and what is wrong. Accountability - Our associates accept responsibility for their actions. Personal Ethics - Our associates practice leadership by example. They are willing to take action to correct or prevent inappropriate or unethical behavior or conduct by others. High Standards - Our associates have pride in their accomplishments and in the pursuit of excellence in all things. They are concerned for the quality of work produced. They actively cultivate others' trust and knowledge that they can be counted on. Fairness - Our associates are personally committed to justice, the equal treatment of all people and the value of diversity in the workforce. Teamwork - Our associates seek to advance the best interests of the VCS over self-interests. They recognize and respect human dignity and the contributions that a diverse workforce makes to the VCS. Uniformity - Our associates have a shared vision and commitment as members of the VCS team. They comply with VCS programs and operating policies, procedures, and standards. OUR PLEDGE -- Our Customer Service Pledge provides a framework for customer service that clearly influences customers to want to make VCS their first choice for shopping and dining. We pledge to always: Smile, first impressions count-- An associate never gets a second chance to make a good first impression; to the customer, the associate is VCS. Be courteous, friendly, service-oriented-- Customers want to be treated as individuals; they want personalized service by enthusiastic associates who are personally committed to their total satisfaction. Serve customers quickly and pleasantly-- Approach and engage customers first and try to determine or define their needs; don't wait for customers to have to approach you. Be responsive to customers' inquiries/questions-- If associates cannot be responsive to our customers' concerns, if they do not listen to them and try to satisfy them first, someone else will! Accept responsibility and maintain high standards-- Each associate takes personal responsibility for the quality of service that our customers receive. Listen patiently and find workable solutions-- Listening is a courtesy; it helps associates understand customers' concerns and their needs. Be a proud, caring professional-- Associates who take pride in the quality of their work are professionals who care - professionals who care about doing more than just what is expected. Thank the customer for his/her business-- VCS customers have many shopping alternatives. Telling customers we appreciate their business will make them want to return to VCS again and again. Provide service ... on this primary goal and mission of the VCS will make customers want to choose VCS over the other shopping and dining choices they have.