Experience:
0-1 years of experience
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Employment Type:
Full time
Posted:
8/31/2017
Job Category:
Customer Service
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Sales Associate - Patagonia - Winter Seasonal - FT & PT - Truckee, CA
Vail Resorts | Northstar, California
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Job Description

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Summary:

Sales Associates are responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.

There is opporunity to start for the remainder of the summer season going into Winter. 

Responsibilities include (but are not limited to):

• Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale

• Establish professional, yet personalized rapport with customer upon contact; by phone or in person

• Answer all questions, providing detailed information, and establishing trust with the customer to close of sale

• Describing and promoting product in line with customer's express needs as well as promoting purchase of related products

• Stocks shelves, counters, or tables with merchandise • Promote extended warranty/maintenance agreements, parts and accessories purchase

Qualifications:

• Previous retail sales experience - preferred

• Maintain a working knowledge of products and trends within the industry

• Previous snow sport industry experience - preferred

• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required

• Commitment to exceptional customer service

• Basic computer skills - required

• Ability to work a flexible schedule; including nights, holidays and weekends - required

Some of the benefits include:

• Free ski pass to our world-class resorts • Retail discounts at our stores • Excellent training and professional development • Employee Assistance Program (EAP) If you want to work for a different kind of ski resort, you've found your perfect match at Northstar. From on-mountain concerts to world-famous après ski parties, Northstar exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it's easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the "Top 25 Ski Towns in the World." www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 141169

About Vail Resorts

Company Description

Vail Resorts, Inc. is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations. Our Company operates in three separate, but highly integrated segments:

Mountain:
Our Mountain segment owns and operates the five premier year-round resorts of Vail, Beaver Creek, Breckenridge and Keystone in Colorado and Heavenly in California and Nevada. Our mountain segment includes lift ticket, ski & snowboard school, dining and retail & rental businesses.

Hospitality:
Vail Resorts Hospitality owns and/or manages a portfolio of luxury hotels under the RockResorts brand, a number of hotels and condominiums located in proximity to our ski resorts, three destination resorts at Grand Teton National Park and six award-winning golf courses.

Real Estate:
Our Real Estate segment, Vail Resorts Development Company, holds, develops, buys and sells real estate in and around our resort communities.

At Vail Resorts, we are focused on expanding and improving our existing resorts, while increasing the scope, diversity and quality of the leisure activities we offer to our guests. Our long-term performance is the result of a well-thought-through approach to the operation, marketing, and development of world-class vacation resorts. A five-pronged business strategy has driven our actions for some years now, and we believe it will create significant value for our shareholders in the future.

 

Mission & Values


Mission:
Our mission is simple. Extraordinary Resorts. Exceptional Experiences.

Our Values:
Our values are based on our mission and align the needs of our five constituents - our guests, our employees, our communities, our environment and our shareholders:

  • Provide an exceptional experience to each of our guests and employees
  • Bring passion, safety and integrity to everything we do
  • Partner with our communities
  • Protect our spectacular natural environment
  • Drive growth in shareholder value

Our Family:
Much more than simply staff members, our employees are truly our family! With more than 15,000 seasonal employees, more than 400 corporate employees, and many more members at our managed properties, each member is key to our collective ability to deliver uncompromising guest service and value to all of our stakeholders. We believe if we take care of our people, they will in turn take care of our guests. In the end, we strive to make every member of our family feel like working for Vail Resorts is an Experience Of A Lifetime!

Working Here

Vail Resorts College Program:
Offers students from all over the world the opportunity to experience a workplace unlike any other, at one of our exceptional resorts and iconic locations in Colorado, California, and Wyoming. This program, for current or recent college graduates, offers positions in Operations, Hospitality, and Administration. Our program goes far beyond the typical college program, to offer you a well-rounded learning experience.

Vail Resorts Internship Program:
The Vail Resorts Internship is more than an academically aligned experience; it is an opportunity to exponentially expand on your academic learning. The program provides students with an opportunity to apply and enhance the education and training they are receiving at the university/college through hands-on training and functional development. Much like a standard internship program, the focus of the program is to expose students to a particular career field, through training and functional projects and tasks. Yet the program takes internship past just the functional experience by exposing students to various corners of the entire organization.

Vail Resorts Management Associates Program:
Excellence is taken to the next level as high caliber recent hospitality graduates participate in the Management Associates Program (MAP). This two-year rotational program aims to challenge and stretch participants to expose their true potential. Participants rotate through various managerial roles at RockResorts, Grand Teton Lodge Company, and Vail Resorts Hospitality. This broad experience exposes trainees to multiple facets of the hospitality division including, but not limited to, Rooms, Food and Beverage, Front Desk, Reservations, as well as other operational areas.

Benefits

  • Free Skiing and Riding with the 5 Mountain Ski Pass
  • On the job training and career training
  • Health Insurance options
  • Affordable employee housing
  • Discounts on outdoor clothing and gear, equipment, meals, activities, hotels, travel and more
  • Additional discounts with local merchants
  • Work with International Clients
  • Great résumé builder
  • Improved Customer Service
  • An unforgettable experience