Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Manages the overall day-to-day operation of a retail/rental store. This position is responsible for merchandising, financial management, sales staff supervision and overall store management. Oversees hiring, training, coaching and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance. Level I Store is defined as Medium or High Complexity with $0 to $0.5 million in revenues, or Low Complexity with $0 to $1.5 million in revenues.
Job Responsibilities (but not limited to):
- Generate sales, and demonstrate and maintain a professional standard of guest service
- Evaluate sales trends and create methods for sales growth
- Manage and meet labor and operational budget
- Manage inventory control and meet or exceed inventory goals
- Role model and administer company policies, guidelines, core values and competencies
- Recruit, hire, train, develop, coach, and maintain a quality core staff
- Enforce company cash handling policies and procedures, and other loss prevention policies
- Train staff on POS, product knowledge, guest service, resort information, and sales
- Conduct performance appraisals for and coach development of staff on a regular basis
- Maintain all company paperwork and safety standards according to policies and standards
- Communicate ideas or issues with the Regional Manager
- Remain current on new industry products and trends, and demonstrate knowledge of products
Qualifications:
- HS Diploma or GED Equivalent Work Experience:
- 3 years of retail experience preferred
- 2 years of management experience preferred
- Proficient in Microsoft Office products; Word, Excel, Outlook
- English fluency
- Excellent communications skills both written and verbal
- Self-motivated with the ability to multi-task
- Ability to organize and prioritize multiple tasks in a fast-paced sales environment
- Knowledgeable of customer service and sales techniques
- Organization and planning skills
- Strong operational skills in a customer-service environment
- Team-building skills
- Ability to handle confidential and sensitive information
- Familiarity with rental and retail POS systems preferred
Benefits include:
- Season pass to Aspen/Snowmass Ski Resorts(Full time only) and Free EPIC Pass
- Employee discounts at our retail stores
- Employee Assistance Program (EAP)
- Excellent training and professional development
- 401k Saving Plan
- Health Benefits
Operating a ski shop in Aspen is . . . well . . . kind of a big deal. The world's biggest outdoor hobbyist and the most discriminating travelers make their way to this high alpine location every winter. And as high as our elevation are the expectations of our guests. We take our job-outfitting locals and visitors alike for the ultimate winter experiences-very seriously. Our staff takes pride in outfitting every customer with exactly what they need, sharing their outdoor expertise in the process. Our employees at Aspen Sports love the outdoors and love working with the top of the line gear the store offers. Join our team of adventure enthusiasts and see where your passion can take you. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 139585