Experience:
3-5 years of experience
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Employment Type:
Full time
Posted:
6/12/2019
Job Category:
Analysis
Project Analyst
(This job is no longer available)
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Job Description

The University of Southern California's (USC's) Information Technology Services is seeking a talented Project Analyst with an exceptional commitment to service excellence to join its team. As the Project Analyst, you will be an integral member of the Enterprise Program Management Office (EPMO) team, collaborating with diverse and talented team members to help solve multidimensional information technology problems, improve customer experience, and generate value for our campus stakeholders across a broad base of departments and constituencies.

THE TEAM

ITS has embarked on a major digital transformation initiative to continually improve services for faculty, staff, and students in support of USC's ascent as a leading institution of higher education. The ITS vision aligns strategy, business, and services; affirms ITS cultural values; empowers cross-functional teamwork; embraces world-class best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a modern technology infrastructure that is resilient and delivers the performance necessary to meet the demands of a growing customer base, training in the latest technologies for its highly productive and motivated workforce, outstanding customer experience, and technology services that are aligned with the university's mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cutting-edge skills, take pride in the services they provide, and have access to the roles and career paths that align to their abilities and potential.

We are looking for top talent to join us on our journey.

ITS CULTURE

USC's ITS organization represents a diverse and talented team, committed to supporting a collaborative culture and delivering secure and innovative IT services, core to the mission of USC. ITS values accountability, excellence, and commitment to exceptional customer experience. ITS strives for a supportive and inclusive culture that encourages employees to do their best work every day and where individuals are recognized and celebrated for their contributions.

ABOUT USC

USC is the leading private research university in Los Angeles-a global center for arts, technology, and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family-the faculty, staff, students, and alumni who make USC a great place to work-you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

Come join the ITS team and work as a trusted partner in shaping an environment of innovation and excellence for the university.

MINIMUM QUALIFICATIONS

The candidate for the position of Project Analyst must meet the following qualifications:

* Bachelor's degree in a relevant field such as business administration, computer science, etc., or equivalent combination of education, training, or experience.
* Minimum of one year of experience in information technology, project management, or higher education.
* Knowledge of or familiarity with project management methodologies, tools, and techniques.
* Experience working in a project-based, technical environment.
* Experience with Microsoft Office software such as Excel, PowerPoint, SharePoint, MS Project, etc.
* Ability to prioritize effectively.
* Experience analyzing large datasets.
* Experience creating effective status reports.
* Strong analysis and critical thinking skills.
* Experience with program coordination.
* Organizational skills to balance work and resources.
* Ability to develop positive working relationships and a strong rapport with team members.

PREFERRED QUALIFICATIONS

The ideal candidate for the position of Project Analyst has the following qualifications:

* Bachelor's degree in a relevant field such as business administration, computer science, etc.
* More than four years of experience in information technology, project management, or higher education.
* Certified Associate in Project Management (CAPM).
* Knowledge of fiscal planning, business case development, and contract management.
* Advanced SharePoint and workflow skills.
* Project management or related certification (Agile Scrum, Six Sigma, Business Analyst, ITIL Foundations, etc.).
* Project Portfolio Management (PPM) tool experience.

THE WORK YOU WILL DO

The Project Analyst supports ITS Enterprise Program Management Office (EPMO) operations and coordination by being a resource to ensure program and project management standards, compliance, and quality assurance. The Project Analyst supports major projects by utilizing project portfolio tools, monitoring project intake, supporting process improvement, and creating EPMO status reports. Additionally, this role is responsible for working closely with customers and project teams to schedule and prepare for project life-cycle reviews. As part of ITS, the Project Analyst demonstrates ITS values in action.

Job Accountabilities

The Project Analyst:

* Identifies and implements innovations to streamline, automate, or improve existing PMO processes and tools. Conducts and schedules various PMO training sessions for cross-functional project teams to align on best practices. Supports meeting setup and scheduling, authors meeting agendas, creates summaries and notes, and follows-up on action items.
* Contributes to continuous improvement and delivers value to the ITS organization by monitoring the scope, schedule, budget, risks, and issues of projects.
* Monitors the productivity and effectiveness of projects with varying complexities by creating project status reports. Maintains an accurate project tracking log for each project. Supports the delivery of regular project updates by participating in project team meetings and developing reports on project progress and compliance.
* Seeks to understand and resolve project issues in a timely fashion by supporting risk mitigation and contingency planning. Appropriately escalates disruptions and dependencies to department leadership. Utilizes proper change control processes.
* Supports all projects using the project management methodology. Demonstrates proficiency in project management tools, service management frameworks, and ITS technology strategy.
* Performs regular project documentation activities. Collects project data and analyzes data to identify opportunities, risks, and progress. Communicates analyzed data to the appropriate stakeholders.
* Contributes to an inclusive environment that values differences by building and maintaining collaborative relationships with team members, peers, and ITS leaders. Actively embodies ITS values and behaviors including accountability, ethics, and best-in-class customer service. Contributes to a culture of trust and transparency by sharing information broadly, openly, and deliberately.
* Supports the vision for the Enterprise Program Management Office. Works closely with team members and management to implement and support effective solutions for project management. Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across ITS.
* Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

MINIMUM QUALIFICATIONS

The candidate for the position of Project Analyst must meet the following qualifications:

* Bachelor's degree in a relevant field such as business administration, computer science, etc., or equivalent combination of education, training, or experience.
* Minimum of one year of experience in information technology, project management, or higher education.
* Knowledge of or familiarity with project management methodologies, tools, and techniques.
* Experience working in a project-based, technical environment.
* Experience with Microsoft Office software such as Excel, PowerPoint, SharePoint, MS Project, etc.
* Ability to prioritize effectively.
* Experience analyzing large datasets.
* Experience creating effective status reports.
* Strong analysis and critical thinking skills.
* Experience with program coordination.
* Organizational skills to balance work and resources.
* Ability to develop positive working relationships and a strong rapport with team members.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:

https://wd5.myworkday.com/usc/d/inst/1$9925/9925$29620.htmld

About University of Southern California

Established in 1880 and located in the heart of Los Angeles, the University of Southern California (USC) is one of the world's leading private research universities, with a central College of Letters, Arts and Sciences and 17 professional schools on two campuses. The Health Sciences campus, to the northeast of downtown Los Angeles, is home to the Keck School of Medicine of USC, the School of Pharmacy, three major teaching hospitals and programs in Occupational Science and Occupational Therapy, and Biokinesiology and Physical Therapy.