3-5 years of experience
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Employment Type:
Full time
Job Category:
Lead, Business Analyst
(This job is no longer available)
Grad Date

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Job Description

Job Description

Job Title: Lead, Business Analyst

Job ID: 508650

Status: Full-Time

Regular/Temporary: Regular

Hours: Standard Business Hours

Shift: Day

Facility: UPMC Health Plan


Location: 600 Grant St, Pittsburgh PA 15219


Job Summary:Apply today to join an award winning analytics team! The Health Economics Department is hiring a Lead, Business Analyst to manage comprehensive analysis of data and information for various UPMC Health Plan products. In this role, the Lead, Business Analyst takes a leadership role in the enhancement, development, documentation, and communication of identified variances.

To successfully perform the role the Lead, Business Analyst must understand the causes of financial & clinical trends and anomalies. The Lead, Business Analyst oversees other Business Analysts on a day-to-day basis and provides guidance and assistance as necessary. They will be responsible for the distribution of work assignments for their team as well as workflow management within their team. They serve as a process expert and provide training and support to other Business Analysis staff as needed, and assume supervisory support as needed.

The Lead, Business Analyst must use their knowledge and expert understanding of financial, clinical and other information generated by numerous sources to identify opportunities to improve clinical and financial performance. Furthermore, the position requires the ability to articulate these opportunities to internal and external audiences, implement the solutions, and track and monitor progress. These functions must be done while also weighing the practical considerations and potential barriers that need to be overcome to successfully implement new programs and processes. Apply today if you are up for the challenge!


* Coordinate the orientation of new staff members.
* Develop and maintain working relationships with internal Health Plan departments, and external contacts as appropriate.
* Identify departmental needs and reports to management as appropriate.
* Identify trends in expenses, utilization, medical quality, and other areas.
* Implement and monitor effectiveness of these solutions.
* Investigate variances and derive solutions to cost increases and quality issues.
* Maintain policies and procedures of the team / department.
* Manage routine & special projects which may require oversight of other departments' work and coordination of a wide variety of functions.
* Meet deadlines and turnaround times set by managers and department director (these deadlines and turnaround times will, at times, require the employee to work until the project is completed, meaning extended daily work hours, extended work weeks, or both).
* Monitor UPMC Health Plan operating performance against regional, national and international benchmarks.
* Oversee and provide guidance to peers and serve as reference point for questions on day-to-day basis.
* Perform cost/benefit analysis.
* Perform peer reviews as requested.
* Perform statistical analyses, and then be able to explain this analysis to a non-technical audience of both internal and external customers and, at times, senior management.
* Prepare and distribute work assignments.
* Report staff productivity on a weekly, monthly and quarterly basis.


* Advanced degree in business, mathematics, statistics, health care, management or a related field is required.
* Extensive related experience will be considered.
* Minimum of five years experience in financial and/or medical analysis, OR successful completion of the Financial Management Rotation program and one year of additional experience is required.
* Experience in health care insurance or health care industry preferred, but those with relevant experience in other industries will be considered.
* Superior computer skills are a given, with expert knowledge in Access, Excel, Crystal Reports, and other financial & statistical software packages.
* Experience with SAS, SQL, Tableau and Cognos is highly preferred.
* Prior experience leading/ supervising staff essential.
* Demonstrate a high degree of professionalism, enthusiasm and initiative on a daily basis.
* Ability to work in a fast-paced environment a must.
* Ability to manage multiple tasks and projects, and forge strong interpersonal relationships within the department, with other departments, and with external audiences.
* Attention to detail is critical to the success of this position, with demonstrated competency in customer orientation and the ability to deal with ambiguity.
* Excellent planning, communication, documentation, organizational, analytical, and problem solving abilities. Advanced mathematical skills.
* Ability to interpret and summarize results of various analyses in a timely and meaningful way.
* Ability to effectively approach problem solving.
* Ability to re-engineer processes to positively impact productivity in terms of timeliness and accuracy.
* Ability to analyze financial & clinical results and to comprehend forecasting models.
* Knowledge and expert understanding of all products and benefit designs of UPMC Health Plan insurance offerings, across all lines of business.
* Well-informed and conversant with general business, economic, and clinical matters.

Licensure, Certifications, and Clearances:

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities Salary Range: $26.74 to $45.13

Union Position: No

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About University of Pittsburgh Medical Center

The University of Pittsburgh Medical Center (UPMC) is the largest integrated health care enterprise in Pennsylvania and one of the leading nonprofit medical centers in the country. It is one of only 14 hospitals nationwide to earn "honor roll" status in U.S. News & World Report's 2006 "America's Best Hospitals" survey. Widely recognized for its innovations in patient care, research, technology and health care management, UPMC has transformed the economic landscape in western Pennsylvania. The region's largest employer, with 48,000 employees and nearly $7 billion in revenue, UPMC comprises 20 tertiary, specialty and community hospitals, 400 outpatient sites and doctors' offices, retirement and long-term care facilities, an insurance plan, and international ventures. Nearly 5,000 physicians are affiliated with UPMC, including more than 2,300 employed physicians.