No experience
Employment Type:
Part time
Job Category:
Social Service
Case Manager - Primary Care
(This job is no longer available)
University of Michigan | Ann Arbor, MI
Grad Date

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Job Description

Clicking "Apply Now" opens the link in a new window. How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary

The University of Michigan (UM) University Health Service (UHS), a unit of Student Life, is a large ambulatory, multispecialty health clinic that serves a large and diverse student body of more than 45,000 students, as well as UM faculty and staff. UHS provides clinical services throughout its primary care and specialty clinics, as well as health and wellness education and promotion. UHS is committed to promoting and protecting the health of students and other members of the University community so that they achieve their educational and personal goals. Through our programs, services and partnerships, we foster lifelong learning in support of individuals' becoming active participants in their health and wellness.

Job Summary

UHS is currently seeking a Primary Care Social Worker to assist primary care patients with management of medical needs, as well as administer depression and high-risk alcohol screening programs. The position will complement the current cohort of two mental health care managers and expand medical support to primary care patients and providers.


Patient care coordination (90%)

Assist primary care patients with management of medical and mental health needs. In collaboration with patients and clinicians, facilitate access to transportation, home health care, and durable medical equipment. Conduct bio-psychosocial assessments and bridging appointments focused on new diagnoses, barriers to care, cultural factors, and treatment plan adherence. Connect patients to available resources that support optimal disease management/recovery. Interact with campus liaisons in Housing and Dining in infectious disease outbreak setting. 50%

Administer depression and high-risk alcohol use screening program (PHQ9, AUDIT) in Medical and Women's Health clinics. Ensure that all screening responses are entered in electronic medical record; respond to all high scores and indications of suicidality; identify patients at risk and facilitate access to care; help patients understand the results of their positive screenings and assist with referral, care coordination, and follow-up as needed. 40%

Administrative and liaison (10%)

Represent UHS in campus collaborative efforts (Alcohol and Other Drugs, Autism Spectrum Disorder).

Participate in benchmarking and quality improvement efforts surrounding primary care.

Supervise social work intern(s) in tandem with other social workers.

Required Qualifications*

* Master's degree in Clinical Social Work
* Full, unlimited license in state of Michigan (LMSW).

Desired Qualifications*

* At least 2 years experience in ambulatory clinic primary care setting.
* At least 2 years experience in direct contact with clients/patients and health care providers.
* Experience working in a fast-paced medical setting.
* Experience with sexual health concerns.
* Knowledge of Epic/MiChart electronic medical record system.
* Experience with administrative duties such as developing and maintaining a tracking database, and report writing.
* Clinical experience in a college or university health setting.
* Knowledge of campus and local resources.
* Bi-lingual or multi-lingual skills.

Additional Information

PLEASE NOTE: Actual salary commensurate with education, experience and equity factors.

Position Criteria (Candidate Characteristics):

* Demonstrated ability to work from a perspective of cultural humility with people from diverse populations (e.g. nationality, race, ethnicity, religion, gender identity, sexual orientation, ability, class, and other social identities).
* Excellent interpersonal skills, including the demonstrated ability to develop strong relationships, positively represent UHS across diverse communities, and interact effectively with both health care and non-health care professionals.
* Knowledge and experiences with principles of trauma-informed care.
* Demonstrated experience with risk assessment and safety planning.
* Excellent critical thinking and judgement.
* Demonstrated excellent written and verbal communication and negotiation skills.
* Knowledge of the importance of consent, confidentiality, patient autonomy, and client privacy.
* Demonstrated ability to work independently and as a member of a team.
* Experience in motivational interviewing.

Work schedule

Hours/week: 40 hours per week

Shift/Hours: Regular daytime hours, with occasional evening expectations in cross-coverage. Start and finish times TBD.

Location: University Health Service, 207 Fletcher Street, Ann Arbor 48109

Physical requirements

Ability to move throughout a 4-story building as needed.


U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

* Job Opening ID 175553
* Working Title Case Manager - Primary Care
* Job Title Mental Health Case Manager
* Work Location Ann Arbor Campus

Ann Arbor, MI
* Full/Part Time Full-Time
* Regular/Temporary Regular
* FLSA Status Exempt
* Organizational Group Dsa Health Service
* Department Health Svc Clinic Operations
* Posting Begin/End Date 7/18/2019 - 8/01/2019
* Career Interest Healthcare Admin & Support

Apply Now

About University of Michigan

The University of Michigan Health System is the academic medical center of the University of Michigan and is considered one of the nation's leading medical care and research institutions. It comprises the U-M Medical School, its Faculty Group Practice and numerous research laboratories; three U-M-owned hospitals (University, C.S. Mott Children's, and Women's) with 913 licensed beds and nearly 48,500 admissions and births annually; more than 30 U-M health centers and 120 outpatient clinics where nearly 1.6 million patient visits take place each year; and nationally known centers for research, education and care in cancer, cardiovascular disease, depression, diabetes, geriatrics, organ transplant, vision and women's health.