No experience
Employment Type:
Full time
Job Category:
Office Supervisor
(This job is no longer available)
Grad Date

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Job Description

Position Number: P100029521Department / Hospital: STU AFFRS - Res Life - MRC -STA

The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world.

The University of Miami is looking for an Office Supervisor for their Pearson Residential College.

This person will manage the residential college office, including but not limited to: supervision of reception desk staff; support of Area Director, Assistant Area Director and Resident Faculty; and management of general office operations of the residential college.

Primary Duties and Responsibilities:

Office Management

Serves as the full-time support staff member to the senior staff team (Area Director, Assistant Area Director, and Residential Faculty) in each of the residential colleges.

Administers budget and financial operations of residential college including procurement requests, billing, and bookkeeping.

Serves as a liaison between residential college and a number of University offices, including, but not limited to: Housing Central Office, Parking, Purchasing, Accounts Payable, Facilities, GCA, etc.

Makes arrangements for student, faculty and staff events, such as catering, transportation, and event planning.

Communicates and schedules meetings with students for the Area Director and Assistant Area Director.

Responsible for procuring, maintaining, and operating office equipment.

Prepares reports and correspondence.

Assures quality control and makes recommendations for improvement of work methods and technology to increase productivity.


Supervises reception desk staff including the hiring, training, scheduling, and performance evaluation of student workers.

Verifies and submits online timekeeping for student employees.

Supervises office services such as mail, computerized package delivery system, central filing, reception, supplies, order processing, security, personnel and employment records.

Directs work flow to accommodate peak periods and resolves scheduling problems among assigned personnel.

Oversees implementation and administration of customer service expectations and front desk operations for assigned area.


Administers all aspects of housing room assignment records for residential area, including room changes and check-in and check-out.

Administers key check outs, temporary key and key card issuances, and any filing and billing associated with key and key card procedures.


Performs other duties as assigned by the respective Area Director and Assistant Area Director.

Completes a 2 month summer position which includes:

* Completion of previous academic year administrative tasks.
* Completion of tasks related to preparation for upcoming academic year.
* Supervision of campus-wide mail system.
* Coordination of school and/or conference service operations.
* Completion of special projects.
* Vacation coverage of other support staff.

Knowledge, Skills, and Abilities:

Comprehensive knowledge practices and procedures, principles of office management and supervision.

Excellent interpersonal and customer service skills.

Strong organizational skills with attention to detail.

Knowledge and understanding of the undergraduate experience.

Thorough knowledge of business English, grammar, spelling and punctuation

Solid skills in Microsoft Office (Outlook, Word, and Excel PowerPoint and Access a plus).

Skill in problem solving.

Skill in planning and coordinating clerical work.

Skill in interpreting and applying departmental policies and procedures.

Ability to enter and verify information with accuracy and a reasonable rate of speed.

Ability to utilize computerized information systems.

Ability to understand and follow oral and written instructions.

Skill in data entry or typing (Quicken).

Ability to establish and maintain effective work relationships.

Ability to manage and establish a budget.

Education Requirements (Essential Requirements):

High school diploma required, AA preferred.

Work Experience Requirements (Essential Requirements):

Three (3) to Five (5) years of work experience.

Apply at www.miami.edu/careers

Position #: P100029521

The University of Miami is home to some of the brightest minds in the world. We are committed to educating and nurturing students, creating knowledge, and providing service to our community and beyond. The University of Miami offers competitive salaries and a comprehensive benefits package including medical and dental benefits, tuition remission, vacation, paid holidays and much more. The University of Miami is an Equal Opportunity/Affirmative Action Employer. Come join us!

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

About University of Miami Miller School of Medicine

The University of Miami is a vibrant community of exceptionally talented individuals engaged in the pursuit of academic excellence, the discovery of new knowledge, and service to the region and beyond. More than 15,600 undergraduate and graduate students from around the world call UM home during the academic semesters. The University has grown from its main location in the City of Coral Gables to include the medical campus located in Downtown Miami, the Rosenstiel School of Marine and Atmospheric Science on Virginia Key, the John J. Koubek Center in Little Havana, the James L. Knight Center in Downtown Miami, and the South and Richmond campuses in southwest Miami-Dade county. With more than 10,000 full- and part-time faculty and staff, UM is the second largest private employer in Miami-Dade County. The University was chartered in 1925 by a group of citizens who felt an institution of higher learning was needed for the development of their young and growing community. The inaugural class of 560 students enrolled in fall of 1926.