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Employment Type:
Full time
Job Category:
Social Service
Program Manager, Child Advocacy & Protective Services...
(This job is no longer available)
University of Chicago | Chicago, IL
Grad Date

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Job Description

Please make sure to read the job posting in its entirety as it reflects both the University roles and responsibilities, followed by the specific description.

Department2013006 Pediatrics-General Pediatrics

About the UnitThe Section of Academic Pediatrics at the University of Chicago, Department of Pediatrics is dedicated to managing the unique primary care needs of newborns, children and adolescents. The scope of its clinical service covers both the outpatient and inpatient areas located in Comer Children's Hospital and community sites. Its clinical programs include Comer and community hospital medicine, general care nursery, pediatric primary care, Sports Medicine, Child Advocacy and Protective Services and the Comer Mobile Unit. The Child Advocacy & Protective Services (CAPS) Program was established in 1991 and has a national reputation as being a leader in the medical care of abused and neglected children within the hospital and state. It is a clinical and educational consultation service that supports all children with concerns of child maltreatment. The CAPS mission is to ensure that all children treated at Comer are safe, nourished, and receive necessary medical care. The program provides care for nearly 2,000 patients on an annual basis. The core CAPS team is comprised of two CAP board-certified physicians, a medical director, a physician assistant and a clinical social worker.

Job FamilyAdministration & Management

Responsible for planning, directing, coordinating and managing daily operations individual organization units, clinical research facilities, centers or academic departments. Responsibilities are diverse and general in nature and may reflect more than one functional area.

Career Track and Job LevelProgram Administration

Manages the daily operations of an established program, primarily in the areas of financial, events, and support services management. Programs may be academic or non-academic in nature. Ensures stability and growth of program by focusing on accomplishment of strategic objectives of program.

P3: Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external University issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Role ImpactIndividual Contributor

ResponsibilitiesThe job manages academic, research, clinical or administrative programs.

1) Uses in-depth knowledge and experience to administer the delivery of services to program participants and/or beneficiaries such as communicating with programs sponsors and academic advising for undergraduate students., 2) Develops and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate., 3) Manages program budgets and recommends or makes budgetary recommendations., 4) Has a deep understanding when interacting with faculty, researchers and staff for committee work or information., 5) Performs other related work as needed.

Unit-specific Responsibilities

1) Support CAPS/MPEEC Medical Director in developing strategic plan

2) Support management of grants, including applications and reporting

3) Develop agendas for monthly program team meetings

4) Develop PowerPoint presentations and facilitate meeting discussions

5) Support website and other promotional material development

6) Develop databases/tracking systems for billing, work effort and other reporting needs

7) Draft memos and letters

8) Organize materials and manage folders

9) Support protocol development

10) Support management of staff

Unit-preferred Competencies

1) Knowledge of computerized systems and various software packages used in research and research administration, including Microsoft Excel, Access and Word

2) Self starter capable of managing numerous projects

3) Ability to manage meetings with several stakeholders across multiple disciplines

4) Excellent oral and written communication skills

5) Excellent organizational and analytical skills

6) Attention to detail

7) Ability to work independently and as part of a team

8) Ability to keep all information strictly confidential given the sensitive nature of the data being collected

9) Project management

10) Grant management

11) Ability to work in a high stress environment

Education, Experience, and CertificationsMinimum requirements include a college or university degree in related field.

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Preferred Qualifications


1) Master's degree in business, healthcare administration or social work


1) Project management

2) Grant management and reporting

3) Healthcare administration

4) Child welfare and/or social services experience

Required Documents

1) Resume

2) Cover Letter

3) 2 References (One must be a current or recent manager. The other can be a professional reference.)

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.

FLSA StatusExempt

Pay FrequencyMonthly

Pay GradeDepends on Qualifications

Scheduled Weekly Hours40

Benefits EligibleYes

Drug Test RequiredYes

Health Screen RequiredYes

Motor Vehicle Record Inquiry RequiredNo

Posting Date2019-05-24-07:00

Remove from Posting On or Before2019-11-24-08:00

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

About University of Chicago

Founded by oil magnate John D. Rockefeller, the University of Chicago is a private, nondenominational institution of higher learning. Scientists at the University are working at the cutting edge of virtually every field of science, from cosmological astrophysics to molecular genetics and from high-energy particle physics to psychoneuroimmunology. Seventy-nine recipients of the Nobel Prize have been researchers, students or faculty members at the University at some point in their careers.