Experience:
No experience
Employment Type:
Full time
Posted:
6/14/2019
Job Category:
Customer Service
EFT Cashier
(This job is no longer available)
University of California | Los Angeles, CA
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Job Description

Requisition Number: 30502 Job Title: _____ASSISTANT III Working Title: EFT Cashier Salary: $23.30 - $33.38 hourly Job Type: Career Department Name: 3580-CASH MANAGEMENT Department Website URL: https://www.finance.ucla.edu/business-finance-services/payment-solutions-and-compliance Job Summary Statement: Under the general supervision of the Office Supervisor, analyze remittance documents to determine proper recording of payments. Process students, payment for authorized 3rd party sponsors, department deposits, financial aid, contract and grant, wire and ACH, etc. Research unidentified checks to determine the appropriate department and financial accounting unit to apply the credit. Prepare end of day checkout to ensure system totals balance to cash drawer.

Prepare monthly journal to ensure departments are recharged for Dunbar services, CASHNet peripherals, PCI training, CHRP service fee, etc. Serve as liaison between Dunbar and the University cash handling departments. Submit checks drawn on foreign banks to the University Bank for special collection and ensure the prompt collection of fund. Research credit card chargeback and obtain supporting document timely to prevent financial losses to the University. Responsible for ordering endorsement stamp and replenish deposit slip supplies for department. Ensure banking information is accurate. Review and process ACH reject reports for BruinDirect NOC, Pre-Note, Recredit, etc.

Process BruinBuy payment and ensure H&I report is cleaned up. Provide customer support for issues regarding BruinBill account status, debtor situation and registration information. Be familiar with various policy department has oversight of: BUS-49, UCLA Safe Requirements, PCI DSS, UCLA Policy 314, UCLA 360, Red Flags rules, and other cashiering requirements. Provide support to Consolidated Bill Partners (BAR, Housing, Transportations) relating to the BruinBill. Research and resolve department inquiries related to error transactions, reports, access, etc. Ensure BruinBill FAQs and custom messages are up-to-date. Percentage of Time: 100 Shift Start: 7:30 am Shift End: 4:30 pm Qualifications for Position

19 Records Qualifications Required/Preferred

Demonstrated strong interpersonal skills to interact effectively and professionally with students, parents, staff, and vendors in person, on the phone, through chat, or email correspondence.

Required

Excellent writing and verbal communication skills to prepare grammatically correct business correspondence, emails, and reports; and to speak before a small group or on a one-to-one basis to convey complex information.

Required

Ability to independently prioritize tasks, to organize complex workload to successfully accomplish objectives in a timely manner, to multitask, to take independent initiative and to work at high level of efficiency and accuracy in demanding and changing circumstances.

Required

Skill in performing mathematical calculations with or without a calculator to check accuracy of customer's accounts and financial reports.

Required

Demonstrated working knowledge of basic accounting practices and principles sufficient to reconcile accounts.

Required

Demonstrated skill in using personal computer business software in the Microsoft Office suite (Work, Excel, Access, PowerPoint, and Outlook) to generate spreadsheet, presentations, schedules, queries, memoranda and forms.

Required

Ability to maintain confidential records and strictly confidential information, and exercise good judgment.

Required

Knowledge of policies and procedures governing cash handling and information privacy.

Required

Skill in analyzing information, problems, situations, practices or procedures to resolve discrepancies on customers' account and reconciliation. Identify relevant concerns or factors, patterns, tendencies and relationships, formulate logical and objective conclusions, and recognize alternatives and their implications.

Required

Demonstrated ability to use sound judgment, creativity, and common sense to develop solutions to problems.

Required

Demonstrated ability to use system resources (documents, manuals, vendors) to research and resolve problems and answer inquiries.

Required

Demonstrated ability to work with technical staff to participate in system testing, monitoring, and maintenance.

Required

Ability to use judgment to interpret University policies and external regulations to determine proper application of payments and resolve account discrepancies.

Required

Skill in listening actively and perceptively. Strong diagnostic skills to grasp issues related to complex problem solving. Demonstrated skill in negotiation and conflict resolution.

Required

Ability to analyze work process to identify deficiencies and opportunities to streamline.

Required

Ability to learn, apply and disseminate a wide range of policy rules, regulations and procedures.

Required

Experience in training on a one-on-one basis

Required

Working knowledge of University accounting procedures and policies to coordinate Financial System activities for the department, including a working knowledge of the departmental chart of accounts and computerized accounting systems.

Preferred

Working knowledge of BruinBill, Billing and Account Receivable (BAR), CASHNet Cashiering and eMarket, BruinBuy, Campus Data Warehouse (CDW) and Financial System (FS) on-line procedures and services.

Preferred Additional Posting Information Bargaining Unit: CX-Clerical & Allied Services Application Deadline: 06-25-2019 External Posting Date: Quicklink To Posting: hr.mycareer.ucla.edu/applicants/Central?quickFind=76517 Special Instructions: Please provide Cover Letter, Resume, and References. References will not be contacted without approval of applicant. Contact information: Number of Positions: Special Employment Designations/ Requirements Per UC Policy Conflict of Interest: N/A Critical: Continued employment contingent upon completion of satisfactory background investigation. Driving Record: N/A E-Verify Check:

Certain positions funded by federal contracts/subcontracts requires UCLA to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

More Information This position does not require E-Verify check. CANRA:

Is this position designated as a mandatory reporter under CANRA? No Other Special Employment Requirements: Position is subject to performance standards and other requirements of the University wide Police Policies and Administrative Procedures.

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