Experience:
No experience
Employment Type:
Full time
Posted:
3/21/2019
Job Category:
Customer Service
Initial Intake Advisor
(This job is no longer available)
University of California | Los Angeles, CA
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Job Description

Requisition Number:29814 Job Title:PROGRAM REPRESENTATIVE I Working Title:Initial Intake Advisor Salary:$17.10 - $33.90 hourly Job Type:Contract Department Name:4815-DASHEW CTR FOR INT'L STUDENTS & SCHOLARS Department Website URL:www.internationalcenter.ucla.edu Job Summary Statement:Serve as initial intake advisor for office visits of non-immigrant students and scholars; provide initial advising for students and scholars on reporting requirements, policies and procedure necessary for compliance with visa and academic requirements; and manage the operation of the intake unit in collaboration with the supervisor.

The initial intake advisor also supports the international student (F-1) unit on visa matters for non-immigrant students visa status; reviews technical aspects of the visa for accuracy, completeness and compliance; conducts check-in sessions, seminars, workshops and perform visa system maintenance.

The initial intake advisor will also serve as a back-up Bruin-Buy preparer. Percentage of Time:100% Shift Start:8:00 am Shift End:5:00 pmQualifications for Position

14Records QualificationsRequired/Preferred

Working knowledge of governmental regulations affecting non-immigrant students and scholars on F-1, J-1 and H-1 visas, in order to screen forms for accuracy and completeness, and to inform students, scholars, and departments of necessary changes.

Required

General knowledge of University services pertaining to non-immigrant students and scholars and U.S. citizens interested in international activities.

Required

General knowledge of UCLA university policies, procedures and campus resources for students and scholars.

Preferred

Ability to work with a high degree of independence and to follow through with minimal direction.

Required

Ability to write and speak using proper English grammar and vocabulary to communicate effectively with clients. Verbal and writing skills necessary for understanding, explaining, and insuring compliance with government and university regulations and procedures.

Required

Demonstrated ability to write creatively in preparation of guidelines, handbooks, and other forms of communication materials. To prepare materials for public presentations and formal administrative reports.

Required

Ability to work with complex business processes (e.g. current intake procedures) and propose more effective/efficient options utilizing technology.

Required

Ability to communicate diplomatically and effectively with clients of diverse language, cultural, and professional backgrounds.

Required

Ability to establish and maintain effective working relationships with students and scholars of many different cultures.

Required

Excellent knowledge of computer systems and skill using Microsoft Office, PowerPoint, database management, spreadsheets, and electronic mail applications.

Required

Demonstrated skill in maintaining paper and computerized filing systems, and statistical data.

Required

Ability to answer routine questions, handle basic requests, and make appropriate referrals.

Required

Knowledge of foreign language(s) and/or international living experiences as desirable.

Preferred

Bilingual is a plus.

PreferredAdditional Posting InformationBargaining Unit:99-Policy Covered Application Deadline:03-26-2019 External Posting Date: Quicklink To Posting:hr.mycareer.ucla.edu/applicants/Central?quickFind=75632 Special Instructions:The target salary for this position is 17.10 hourly.

This is a contract position with an end date of December 31, 2020.

This position requires that RESUME AND COVER LETTER be

submitted in addition to application. Please have these TWO

documents ready to upload when applying. Thank you. Contact information: Number of Positions:1Special EmploymentDesignations/Requirements Per UC PolicyConflict of Interest:N/A Critical:Continued employment contingent upon completion of satisfactory background investigation. Driving Record:N/A E-Verify Check:

Certain positions funded by federal contracts/subcontracts requires UCLA to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

More InformationThis position does not require E-Verify check. CANRA:

Is this position designated as a mandatory reporter under CANRA?No Other Special Employment Requirements: Position is subject to performance standards and other requirements of the University wide Police Policies and Administrative Procedures.

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