Experience:
1-3 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Posted:
4/19/2019
Job Category:
Information Services
IT Specialist (PLCYPLN/network)
(This job is no longer available)
United States Army | Fort Buchanan, PR
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Job Description

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Civilian Employees of the OrganizationInteragency Career Transition Assistance PlanPriority Placement Program (PPP), Program S (Military Spouse) registrant In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. IT-related experience demonstrating each of the four competencies as defined: 1) Attention to Detail - being thorough when providing oversight of information technology and conscientious about attending to detail in the application of IT policies and procedures; 2) Customer Service - working with clients and customers (e.g., senior management officials, information technology personnel, research and development organizations, the general public) to assess technology needs, providing technical information or assistance, resolving IT problems, or satisfying expectations; knowledgeable about innovations in IT products and services; and committed to providing quality products and services; 3) Oral Communication - expressing highly technical information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information; delivering technically authoritative and persuasive oral presentations; listening to others, attending to nonverbal cues, and responding appropriately; and 4) Problem Solving - identifying technology problems; determining accuracy and relevance of information; and using expert judgment to generate and evaluate alternatives, and to make recommendations. GS-13 - Specialized Experience: one year of specialized experience equivalent to the GS-12 grade level in the Federal Service, which includes work that involves developing policies, programs and systems pertaining to IT functions; managing functional areas such as customer support, information management, telecommunications, security and cybersecurity; skill in troubleshooting, system problem, failure diagnosis and correction; advising the Command on technology innovations to include capabilities and limitations. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12). GS-12 - Specialized Experience: one year of specialized experience equivalent to the GS-11 grade level in the Federal Service, which includes work that involves developing policies, programs and systems pertaining to IT functions; managing functional areas such as customer support, information management, telecommunications, security and cybersecurity; skill in troubleshooting, system problem, failure diagnosis and correction; advising the Command on technology innovations to include capabilities and limitations. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11). You will be evaluated on the basis of your level of competency in the following areas:
Information ManagementInformation Resources Strategy and PlanningInformation Technology Life Cycle ManagementOral Communication