OVERVIEW

Loan officers are responsible for building a referral network and providing loan opportunities while developing loan applicants through evaluating applicant information and documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Licensing/Educational Requirements

• Complete state and federal requirements including but not limited to pre-license education, state and federal testing and federal background checks to obtain an appropriate license to conduct business in all states deemed necessary by the company.
• Complete required continuing education deemed necessary by federal, state and company guidelines.
• Renewing all licenses 30 days in advance of the required renewal time-frame.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.

Applicant Qualification

• Advise and educate customers of the home buying or refinancing process
• Complete a preliminary review to qualify potential customers within specified limits based on their current and future financial needs.
• Work with customers in-person or remotely to obtain information for loan applications.
• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Inform applicants of the loan process; assist by answering questions with timely response to requests.
• Evaluate the applicant's financial status, credit, property evaluations and documentation by confirming credit worthiness.
• Improve loan applications and documentation by informing applicants of qualification requirements.
• Assist and advise customers of the best loan product available to fit their desired result.
• Act in accordance with real estate contracts by explaining provisions to applicants, obtaining executed loan packages and collecting credit report/appraisal fees.
• Utilize management to assist in qualifying the customer when needed.
• Maintain customer confidence by following state and federal confidentiality guidelines.

Formal Loan Application/Processing/Closing

• Act in accordance with real estate contracts by explaining provisions to applicants, obtaining executed loan packages and collecting credit report/appraisal fees.
• Marry the applicant with the best mortgage product to fit their needs.
• Loan Officers must follow UHM Minimum Origination Standards and 3/2 policies
• Complete the formal application/interview.
• Execute technological mortgage application documents with the customer.
• Formally submit the loan through processing.
• Track the mortgage process through closing with constant contact to the customer and referral sources directly and/or utilizing automated systems.
• Loan Officers are responsible for independent pipeline management including accuracy with secondary lock execution and estimated closing dates through formal closing.

EDUCATION AND/OR EXPERIENCE

• Mortgage Loan Officer experience and current book of business is required
• Encompass experience a plus