No experience
Employment Type:
Part time
Job Category:
Teller, Part-time 20 Hours, Crenshaw, Los Angeles, CA
(This job is no longer available)
Union Bank, N.A. | Los Angeles, CA
Grad Date

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Job Description


Discover your opportunity withMitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in theworld (as ranked by S&P Global, April 2018) with total assets of over $2.9trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than50 countries. In the U.S., we're 13,000 strong, working together to positivelyimpact every customer, organization, and community we serve. At Union Bank, weaim to be the premier and most-trusted West Coast bank, serving customers withhigh-touch, local delivery and global capabilities as we leverage our rich,150-year history. This is all part of our inclusive, high-performing culturesupported by competitive Total Rewards, including our cash balance pensionplan. Join a team that's working to fulfill its vision to be the world's mosttrusted financial group.

Major Responsibilities

The teller position is the mainpoint of contact to service customer transactions in the branch. The tellerposition has a high degree of interactions with customers and provides a highlevel of customer service by responding to customer inquiries, processingcustomer requests, resolving customer issues or referring them to anappropriate party within the branch and making sales referrals.

Customer Service Transactions:

* Performs customer servicetransactions under general supervision provide outstanding customerservice by responding to customer requests and inquiries. Assist thecustomer with retail transactions.
* Respond to customer problems orissues and assist the customer in resolving them directly. Escalate morecomplex problems to the appropriate supervisor or coworker within thebranch if unable to resolve directly.
* Responsible for following andadhering to all bank operational and security policies and proceduresincluding compliance and privacy policies and procedures to maintaincustomer confidentiality. Maintain cash drawer within prescribed cashlimits and meet cash balancing requirements. Conform to all governmentcompliance regulations.

Sales Referrals:

* Identify and recommend appropriatebank services to best meet customers' needs that result in sales forthe branch.
* Participate in sales promotions andmeet monthly sales goals.

Other Responsibilities:

* Participate in training programsthat expand job knowledge and understanding and meet compliancerequirements.
* Perform back-up duties such asremote branch capture when necessary.

This is a basic level position andis under moderate level of supervision and has the knowledge and skills tocomplete most task associated with products, services and transactionsassigned.



Skills Required:

* Must have effectiveverbal and written communication skills.
* Ability to learn and usebranch equipment.
* Good math, reading, andcomprehension abilities.
* Must enjoy working withcustomers and employees.

Education and Experience:

* Highschool diploma or equivalent
* Typicallyrequires some customer service experience

This is a basic levelposition and is under moderate level of supervision and has the knowledge andskills to complete most task associated with products, services andtransactions assigned.

The above statements are intendedto describe the general nature and level of work being performed. They are notintended to be construed as an exhaustive list of all responsibilities dutiesand skills required of personnel so classified.

We are proud to be an Equal Opportunity /Affirmative Action Employer and committed to leveraging the diversebackgrounds, perspectives, and experience of our workforce to createopportunities for our colleagues and our business. We do not discriminate inemployment decisions on the basis of any protected category.

A conviction is not an absolutebar to employment. Factors such as the age of the offense, evidence ofrehabilitation, seriousness of violation, and job relatedness are considered inall employment decisions. Additionally, it's the bank's policy to only inquireinto a candidate's criminal history after an offer has been made. Federal lawprohibits banks from employing individuals who have been convicted of, orreceived a pretrial diversion for, certain offenses.

About Union Bank, N.A.

Based in San Francisco, UnionBanCal Corporation (NYSE: UB) is a bank holding company with assets of $54.3 billion at September 30, 2007.