5+ years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Job Category:
Health Care Provider
Health Care & Medicine
Surgical Quality Improvement Specialist
(This job is no longer available)
UCLA Health | Los Angeles, CA
Grad Date

Not sure what types of jobs you are interested in?

Explore Jobs
Based on Your Education

Follow This Company

Job Description

Job Duties
Under the direction of the General Surgery Division Chief and the Chief Quality Officers for the Department of Surgery and the Division of General Surgery, the Surgical Quality Improvement Specialist will provide the leadership to execute clinical quality and performance improvement. This position is responsible for planning, organizing, management, coordination and implementation of all clinical quality improvement initiatives for the Division of General Surgery, and to a lesser degree, strategic level involvement in Departmental Quality endeavors. This role will also function as a project manager, facilitator, educator, consultant, and analyst. The Surgical Quality Improvement Specialist will establish effective working relationships with key UCLA Health stakeholders to ensure Division initiatives are aligned with the UCLA Health Quality Vision and MOVERS strategy, including (but not limited to) the Chief Quality Medical Officer, Executive Director for Quality and Patient Safety, Director of ValU Care Redesign, and the FPG Medical Director for Quality. The specialist will be responsible for the design of dashboards, clinical outcome and process measures, and targets for improvement. The specialist will interpret, analyze, and disseminate data from internal and external data sources including clinical registries. The specialist will assist with data preparation for abstracts and manuscripts related to quality improvement efforts. Utilizing the Quality in Training Initiative framework, the specialist will collaborate with the Surgery Program Director to ensure all General Surgery residents achieve ACGME graduation target milestones related to Improvement of Care. The specialist will be actively involved in the development of Quality Improvement and Lean training curriculum for division faculty and residents in alignment with the UCLA Healthcare Improvement Institute. The incumbent will work closely with the Division Chief, Program Director, and Director of Education to optimize educational resident conferences.

Job Qualifications
1. Bachelor of Science Degree strongly preferred with minimum of five to seven years of acute care and/or quality experience in a hospital setting. 2. Strongly prefer: RN and/or Masters Degree in Public Health or Healthcare Administration. 3. Responsible, reliable, detail-oriented, able to drive a project, and able to work both independently and in a team. 4. Strong English oral and written communications skills. 5. Ability to manage projects, establish goals and drive a process. 6. Clinical education and/or experience. 7. Experience with performance improvement. 8. Experience with lean six sigma. 9. Experience with project management. 10. Experience in creating and managing Gantt charts, flow charts, other project management tools. 11. Experience with clinical informatics. 12. Ability to interact with faculty professionally and credibly gain their respect and confidence. 13. Ability to develop, implement and monitor systems that will support the goals and objectives of the Department. 14. Must be knowledgeable and up-to-date with trends in the use of clinical systems. 15. Demonstrated skill in using software including word processing, spreadsheets and data base management programs. 16. Demonstrated skill in designing and implementing databases for secondary use of clinical, operations and administrative data. 17. Knowledge of principles of ambulatory care administration and the continuum of care. 18. Ability to evaluate and implement new software programs, computer hardware and networks. 19. Ability to establish and maintain cooperative and collaborative working relationships with members of the health care team. 20. Excellent communication and influencing skills. 21. Ability to build effective relationships with clinicians. 22. Ability to concisely and clearly provide recommendations, analyze and prioritize work assignments that can be translated into work plans and roadmaps comprehensible to all levels of stakeholders. 23. Strong written and verbal presentation skills, including remote, tele- and net presentation skills. 24. A creative thinker with high energy and enthusiasm. 25. A team player and consensus builder who promotes the concept of people working together versus individual performance. 26. Ability to build confidence, trust and mutual respect with clinical stakeholders, in particular the practicing physician community. 27. Experience with leading multidisciplinary improvement teams with demonstrated success. 28. Expertise in various aspects of patient care delivery including accreditation and regulatory standards.

About UCLA Health

For more than half a century, UCLA Health  has provided the best in healthcare and the latest in medical technology to thepeople of Los Angeles and throughout the world. Today we are one of the most comprehensive and advanced healthcare systems in existence. We are comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center, Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, Mattel Children’s Hospital UCLA, and the UCLA Medical Group, with offices throughout the region.

Ronald Reagan UCLA Medical Center is consistently ranked by U.S.News & World Report as one of the top five hospitals in the nation and the best medical center in the western United States. The doctors, scientists and caregivers of UCLA are leaders in their fields. Every day, they perform pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment. Year after year, our people have achieved medical breakthroughs and earned the highest industry honors. And we’re just getting started.

The dedicated professionals of UCLA Health are committed to healing humankind, one patient at a time, by improving health, alleviating suffering, and delivering acts of kindness on a daily basis.