Experience:
No experience
Employment Type:
Full time
Posted:
9/11/2017
Job Category:
Social Service
Industry:
Health Care & Medicine
Community Health Program Representative
(This job is no longer available)
UCLA Health | Venice, CA
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Job Description

Job Duties
Provide patient and community outreach on available public health insurance programs to low income, uninsured individuals. Educate patients and the community about health insurance benefits, eligibility requirements, and the application process. The health insurance program specialist will assist eligible individuals with the enrollment process. Respond to incoming phone calls and messages from clients regarding Medi-Cal, My Health LA, Covered California and other health insurance programs. Guide client through complete application process including: Screen client for appropriate program and discuss specific program requirements; Complete appropriate application with accurate documentation; Provide follow-up on all applications to ensure successful enrollment; Identify appropriate venues and solutions to resolve client issues; Provide assistance for annual renewal forms to ensure retention; Remains up to date on all policies and program rules. Able to apply current information to specific client situations. Ability to differentiate between different program rules based on client needs. Seek out outreach venues that serve the uninsured population. Attend community events to provide public health insurance information. Conduct educational sessions regarding public health insurance programs and eligibility requirements. Conduct program services including enrollment and case management at community sites including schools, shelters and WIC sites. Provide follow-up with community organizations and individuals as needed. Complete all necessary program and contract forms and paperwork to document program activities. Complete all data input in program database and clinic practice management software as needed.Provide Spanish language translation (verbal and written) as needed. Travel to and between clinic sites and community locations Assist in developing and distributing appropriate educational materials. Attend relevant trainings and internal and external meetings. Maintain client charts. Some Saturdays and evenings will be required.

Job Qualifications
Strong verbal and written communication skills and active listening skills. Initiative and problem solving skills.Public speaking skills. Experience working with one of the following populations: low income, underserved families, children, uninsured adults or the homeless community. Desire to work with individuals from diverse ethnic, educational and socioeconomic backgrounds. Interest in advocating to promote health care accessibility. Experience working with Medi-Cal, Covered CA and public health insurance programs. CEC certification preferred. Public speaking skills. Ability to prioritize, manage and complete tasks in a timely manner. Ability to work as part of a team. Computer knowledge including ability to work with Microsoft Office, database and patient management systems. Oral and written Spanish language skills required. Valid California Drivers License and Proof of Auto Insurance. Ability to travel to different locations. (Subject to DMV Pull Notice).

About UCLA Health

For more than half a century, UCLA Health  has provided the best in healthcare and the latest in medical technology to thepeople of Los Angeles and throughout the world. Today we are one of the most comprehensive and advanced healthcare systems in existence. We are comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center, Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, Mattel Children’s Hospital UCLA, and the UCLA Medical Group, with offices throughout the region.

Ronald Reagan UCLA Medical Center is consistently ranked by U.S.News & World Report as one of the top five hospitals in the nation and the best medical center in the western United States. The doctors, scientists and caregivers of UCLA are leaders in their fields. Every day, they perform pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment. Year after year, our people have achieved medical breakthroughs and earned the highest industry honors. And we’re just getting started.

The dedicated professionals of UCLA Health are committed to healing humankind, one patient at a time, by improving health, alleviating suffering, and delivering acts of kindness on a daily basis.