No experience
Employment Type:
Full time
Job Category:
Health Care & Medicine
Case Manager - Operation Mend
(This job is no longer available)
UCLA Health | Los Angeles, CA
Grad Date

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Job Description

Job Duties
Under the direction of the Director of Psychological Health Programs at UCLA Operation Mend, the incumbent will provide behavioral health case management for Operation Mend Intensive Treatment Program (ITP) patients and families. Major job functions include: (1) The Behavioral Health Case Manager serves as a liaison between the Operation Mend ITP participants, Operation Mend staff and ITP participant's local case manager and care providers to ensure continuity of care and access to behavioral health needed services before, during, and after participation in the Intensive Treatment Program (2) Work collaboratively with the Operation Mend multidisciplinary team to engage, educate, communicate, and coordinate care for assigned ITP participants; maintain contact with relevant providers to monitor and coordinate treatment efforts (3) Using appropriate screening criteria, knowledge and clinical judgment, incumbent will assess ITP participant's current functional level and, in collaboration with the patient and accompanying family member(s), develop and monitor the ITP Care Plan; monitor quality of care (4) Work telephonically and/or using telehealth platform with ITP participants, for both behavioral and physical health issues, and their local providers to maintain continuity of care, identify needs, review goals and implement action steps towards achieving goals outlined in their ITP Care Plan (5) Link ITP participants to veteran service organizations and other community services based on the needs and preferences identified in their ITP Care Plan (6) Coordinate with ITP team to perform follow-up check-ins and reassess the needs and goal attainment of assigned Operation Mend ITP participants at one month, four to six months, and 12 months.

Job Qualifications
M.A. in Psychology or related fields and MSW, LCSW, or RN License required Experience in the area of military, family, trauma, and/or prevention Experience working with families from diverse backgrounds. Skilled in keeping accurate and timely records. Excellent written and verbal communication skills. Ability to work effectively and closely with other members of the team. Excellent organizational and problem-solving skills. Ability to work independently and report to supervisor on a regular basis and in a timely manner. Flexible hours some evenings and weekends. Skilled in management of time and setting priorities. Bilingual preferred

About UCLA Health

For more than half a century, UCLA Health  has provided the best in healthcare and the latest in medical technology to thepeople of Los Angeles and throughout the world. Today we are one of the most comprehensive and advanced healthcare systems in existence. We are comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center, Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, Mattel Children’s Hospital UCLA, and the UCLA Medical Group, with offices throughout the region.

Ronald Reagan UCLA Medical Center is consistently ranked by U.S.News & World Report as one of the top five hospitals in the nation and the best medical center in the western United States. The doctors, scientists and caregivers of UCLA are leaders in their fields. Every day, they perform pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment. Year after year, our people have achieved medical breakthroughs and earned the highest industry honors. And we’re just getting started.

The dedicated professionals of UCLA Health are committed to healing humankind, one patient at a time, by improving health, alleviating suffering, and delivering acts of kindness on a daily basis.