Experience:
No experience
Employment Type:
Full time
Posted:
1/24/2020
Job Category:
Project Management
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Client Resolutions Operations Project Manager
Truist Financial Corp | Atlanta, Georgia
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Job Description

Job Description :

Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help?

Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing Accessibility or by calling 877-891-2510. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response.

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The hired candidate for this opportunity will be the face for all business partners on understanding their business needs, designing and enabling collection of data in an efficient method for their case management needs, and then allowing for downstream users of the complaints data to make informed decisions.

* Manage the most complex projects independently that cross multiple divisions, states and/or are corporate-wide initiatives. Acts as a change catalyst. Responsible for setting project priorities, establishing goals and strategies. Responsible for project results. May negotiate with outside vendors and interact with and be able to influence, senior management. May manage or provide guidance to other team members.
* Define Functional business process and manage changes to Complaints Mgmt Ecosystem (Internal & Third Party changes)
* Project Management to include business case development, ROI and financials
* Strong partner to Technology, Data, Business, and Resolution teams
* Support Speech enhancements aligned to Complaints
*
* Minimum Requirements: Recognized as an expert corporate consultant in multiple disciplines. Demonstrated ability to lead and coach others. Expert knowledge of the business unit and related industry. Experience on project teams. Experience managing a segment of the project work. Demonstrated ability to achieve desired results. Excels in problem-solving, partnership, communications, persuasion, and negotiation. Requires strong organizational and project management skill. Experience leading Technology Change Management efforts, experience w/Retail and Core Data systems preferred. Position will require travel and facilitation of meetings related to diverse user-needs.

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

This company profile was created by AfterCollege and is about Truist Financial Corp. This page is not endorsed by or affiliated with Truist Financial Corp. For questions regarding company profiles, please email: care@aftercollege.com.