Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
10/21/2019
Job Category:
Supply Chain / Logistics
ISF Stock Lead
(This job is no longer available)
True Religion Apparel, Inc. | Dawsonville, GA
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Job Description

JOB TITLE: In-Store Fulfillment (ISF) Stock Lead

IMMEDIATE MANAGER: Store Manager

DIRECT REPORTS: N/A

DIRECT REPORTS TITLES: N/A

JOB CLASSIFICATION: Non-Exempt

BUDGET RESPONSIBILITY: N/A

LOCATION:

THE PURPOSE:

As the ISF Stock Lead, you will be an integral part of True Religion's ability to maintain the highest level of customer service through high levels of multitasking and organizational skills in order processing. You will be responsible for performing a wide range of functions from receiving merchandise, maintaining loss prevention policies and procedures, and managing the fulfillment staff. As the ISF Stock Lead, you possess interpersonal and communication skills to effectively interact with customers and providers of transportation and logistics services.

THE ROLE (what you are accountable for)

* Oversee all fulfillment and in-store pickup functions to ensure tasks are expedited and completed
* Process shippable returns and abandoned in-store pickup orders
* Utilize daily fulfillment workload planner to ensure adequate scheduling and flex resources as needed
* Monitor dashboard/alerts to ensure timely completion of BOPS (Buy Online Pickup in Store) process
* Utilize reporting to ensure achievement of daily metrics
* Provide an exceptional customer experience by ensuring the customer is always the priority
* Assist and satisfy the needs of our in-store and online customer
* Ensure all procedures, policies, and standards are understood and followed by fulfillment staff
* Monitor resources and flex based on customer traffic patterns
* Participate in other support functions as needed
* Regular, dependable attendance and punctuality

REQUIRED MINIMUM EXPERIENCE

* Must be 18 years or older
* High School Diploma
* Minimum of 1 year of retail experience
* Knowledge of production flow and operations.
* Excellent communication skills.
* Proven organizational skills and multi-task oriented.
* Exceptional problem solving /decision making skills.
* Proficient in Word, Excel, Outlook.
* Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting up to 25 pounds

PREFERRED EXPERIENCE

* College Degree
* 1 year of previous management experience in a high volume retail environment
* 1 year of inventory management experience in an apparel stockroom or web fulfillment center

About True Religion Apparel, Inc.

True Religion Apparel, Inc. designs, markets, distributes, and sells apparel under the brand name True Religion Brand Jeans to fashion-conscious consumers on six continents, including North America, Europe, Asia, Australia, Africa and South America. The Company's products include denim, knit and non-denim, and come in tops and bottoms. Knit styles include hoodies, t-shirts and sweats, and non-denim fabrics include corduroy and twill. Tops range from shirts to jackets, and bottoms encompass pants, shorts and skirts. The Company operates in three segments: United States wholesale segment, international segment and consumer direct. The Company's subsidiary is Guru Denim, Inc. (Source: 10-K)