Experience:
0-1 years of experience
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Employment Type:
Part time
Posted:
2/22/2019
Job Category:
Health Care Provider
Performance Improvement (PI) Coordinator - Part Time...
(This job is no longer available)
Trinity Health Corporation | Grand Rapids, MI
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Job Description

In support of our Stroke Program: Supports the development, education, maintenance, consistent application and accountability of Mercy Health Saint Mary's performance improvement program, in collaboration with leadership staff. Identifies opportunities for performance improvement and conducts or facilitates ways to improve processes and, when applicable, outcomes of care. Provides expertise and education to hospital and medical colleagues on performance improvement strategies, methodology, tools, measurements and documentation of process outcomes. Serves as a change agent. Compiles, analyzes, and evaluates quality data collected as part of an integrated system-wide program of improvement, including effectiveness.

In support of our Stroke Program: Supports the development, education, maintenance, consistent application and accountability of Mercy Health Saint Mary's performance improvement program, in collaboration with leadership staff. Identifies opportunities for performance improvement and conducts or facilitates ways to improve processes and, when applicable, outcomes of care. Provides expertise and education to hospital and medical colleagues on performance improvement strategies, methodology, tools, measurements and documentation of process outcomes. Serves as a change agent. Compiles, analyzes, and evaluates quality data collected as part of an integrated system-wide program of improvement, including effectiveness.

Supports the development, education, maintenance, consistent application and accountability of Mercy Health Saint Mary's performance improvement program, in collaboration with leadership staff. Identifies opportunities for performance improvement and conducts or facilitates ways to improve processes and, when applicable, outcomes of care. Provides expertise and education to hospital and medical colleagues on performance improvement strategies, methodology, tools, measurements and documentation of process outcomes. Serves as a change agent. Compiles, analyzes, and evaluates quality data collected as part of an integrated system-wide program of improvement, including effectiveness.

Education

Minimum Bachelor's degree in a health care field; or an equivalent combination of education and experience.

Preferred Master's degree in related field.

Credentials/Licensure

Minimum Credentials as appropriate for educational background (see addenda).

Preferred Certification in Health Care Quality; and/or training/certification in specific tools and techniques of performance improvement.

Related Experience

Minimum Five years of process improvement experience, including one+ year of experience in leadership or management.

Preferred: Three years in quality management and the application of performance improvement methodologies, tools, standards and guidelines, with past interaction with medical staff and hospital administration. Proven track record in developing, implementing, and managing performance improvement programs at similar sized institutions.

Other Knowledge, Skills and Abilities

Minimum: Technical knowledge of the principles of process improvement, including reduction in practice variation, the role of feedback to operators, change management principles and philosophy and the interdisciplinary nature of improvement and the evolution of health information to support improvement. Analytical ability and comprehensive knowledge base to identify opportunities for improvement and problem resolution, to evaluate improvement procedures/techniques, analyze and interpret a variety of data into operational improvement. Excellent interpersonal, verbal and written communication skills. Ability to collaborate and interact with all levels of hospital personnel, medical staff and external agencies and organizations. Ability to constructively challenge established ways. Ability to facilitate multidisciplinary groups related to performance improvement. Leadership skills to direct and facilitate others towards objectives that contribute to the success of the organization. Credibility to conduct educational programs for staff at all levels, including medical staff. Organizational skills in order to effectively coordinate all aspects of the improvement program. Computer proficiency in PowerPoint, Word and Excel.

Computer Competency

Familiarity with standard desktop and windows based computer system, including email, e-learning, intranet and computer navigation. Ability to use other software required to perform essential functions.

Physical/Mental

Minimum: Ability to concentrate for long periods of time. Tolerance for frequent interruptions. Ability to multi-task, working on many different projects concurrently and to coordinate work so deadlines are met. Sitting and standing for long periods of time. Occasional lifting or pushing of objects weighing not greater than 20 pounds. Occasional overnight travel.

ESSENTIAL FUNCTIONS

* Abstracts and submits clinical data to a variety of local, state and national databases.
* Facilitates and/or leads process improvement team efforts. Motivates teams to achieve the desired outcomes.
* Coordinates and facilitates multidisciplinary teams/committees. Monitors outcomes related to real or potential events. Takes initiative to follow through on inquiries, problems or requests.
* Facilitates ongoing preparedness for accreditation and regulatory agencies. Maintains and uses data and reports from systems to facilitate process improvement. Uses appropriate computer applications in data analysis and to facilitate data based decisions.
* Demonstrates group facilitation skills, and knowledge of adult learning and educational principles.
* Educates and supports associates, leaders, and medical staff in the implementation and support of the performance improvement and measurement methodology which achieve high quality patient satisfaction and clinical outcomes.
* Assists in developing quality tools, analysis, data displays, and writing process improvement plans and reports. Develops data presentations in a readily comprehensible way and professional manner.
* Provides leadership to Data Analysts in the Performance Improvement Department.
* Demonstrates effective listening skills to individuals and groups, considers various points of view and assimilates information into clear, concise, useable activities.
* Participates in the development of Policies and Procedures and Performance Improvement Plans.
* Coordinates with Leadership and Medical staff to develop, implement, monitor, give feedback and revise ancillary department protocols, symptom-based pathways and protocols in collaboration with the appropriate team(s).Maintains a collaborative relationship with the key stakeholders.
* Serves as a champion and change agent for quality and safety by appropriately challenging current processes, policies and procedures. Seeks to incorporate new technologies and methods to improve overall effectiveness. Seeks multidisciplinary expertise as necessary to solve problems and stay ahead of process developments.
* Facilitates own personal professional development through participation in educational programs, in-service meetings and workshops and by reading current literature.
* Performs other related assignments as directed.Actively participates in committees and task forces as assigned.

Addendum - Quality Assurance Performance Improvement Coordinator (aka Surgical Clinical Nurse Reviewer)

The Performance Improvement Coordinator in the Quality Assurance department will be additionally required to:

Collect and submit reliable data to the ACS NSQUIP database. This is accomplished through high-quality clinical screening, data compilation, documentation and entry of all eligible surgeries for the medical center. Works closely with members of the Department of Surgical Services to identify opportunities for clinical quality improvement and other special projects as may be identified.

Requires: Current Registered Nurse license in the State of Michigan and three years of surgical experience.