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Employment Type:
Full time
Job Category:
Information Services
Facility Manager
Transbay Joint Powers Authority | San Francisco, California
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Job Description

Position Overview
The Transbay Joint Powers Authority (TJPA) has an exciting
employment opportunity available for an individual who seeks
intrinsic value in a facility management position and has a passion
for public service in the transportation industry. The successful
candidate for TJPA Facility Manager will be part of a management
team responsible for designing, building, and operating the
Transbay Transit Center (Transit Center), a multi-billion dollar
transportation center known as the "Grand Central of the West."
Phase 1 of the Transbay Transit Center Program (Program) (the
Transit Center and related facilities) is under construction and
scheduled to be complete at the end of 2017. See the attached
Program Components for a description of the Program.
The Transit Center, including its commercial space, promotional
platform, and common areas, will be operated and managed by a
master lessee (ML) or an asset manager (AM); the Transbay Joint
Powers Authority (TJPA) is in the process of selecting the ML or
The TJPA is seeking an experienced manager and team leader to
serve as a Facility Manager for the Transit Center. The Facility
Manager will oversee all aspects of the ML or AM's daily operations
and reporting to the TJPA, working with the existing TJPA team. The
work of the Facility Manager will span two phases:
Facility Ramp-up (prior to public opening):
Coordination and oversight of the ML/AM's ramp-up activities and
coordination focused on managing execution of the terms of the
master lease or the agreement with the AM.
Ongoing Operations (after public opening):
Coordination and oversight of the ML/AM's operations and management
activities and ongoing tracking of the ML/AM's reporting and
financial management.
Primary Functions and Responsibilities
The Facility Manager's primary responsibilities are summarized
below. Responsibilities that are support functions only and/or that
apply to oversight of the AM only are noted.
General Oversight (All Phases):

Oversee the facility and ML/AM as the TJPA's point person,
including being available to answer and/or direct questions and
address emergencies and other on-site needs, 24/7
Coordinate between ML/AM and transit operating agencies
Monitor and coordinate any changes to agreements between ML/AM
and TJPA, as required

Facility Ramp-Up Oversight (Prior to Public Opening
- Bus Operations):
Financial Management & Reporting

Review and approve the ML/AM's initial first year O&M budget
and first five-year capital plan (setting precedent for annual
Set regular financial and budgetary reporting requirements
Report to TJPA's Executive Director on lease terms and
performance, such as revenue produced through retail leasing and
sales; report on promotional platform agreements, such as reporting
advertising revenue and costs
Establish a performance measurement system to ensure that the
ML/AM is maximizing the Transit Center's economic value, per the
master lease or agreement with the AM

Facility Operations & Lifecycle Management

Assist in the creation of a turnover plan for building systems
and spaces to ML/AM, and support execution of turnover plan
Act as a liaison between the ML/AM and Construction
Manager/General Contractor and Program Manager to facilitate
successful building turnover and operations ramp-up
Issue notifications about work or disruptions taking place in
the facility to stakeholders, operating agencies, and the public,
as needed

Retail Program

Support development of facility merchandising vision (AM only;
support only)
Provide oversight/guidance regarding merchandising plan and
leasing strategy (AM only; support only)
Review and approve retail leases in conjunction with TJPA team,
as needed (AM only)
Manage TJPA's design review process; review proposed tenant
designs for conformity to the Retail Design Guidelines and
integration with building systems

Lease Enforcement

Develop constructions rules and regulations for tenant
improvements (TI) construction
Oversee and monitor ML/AM-led TI construction

Rooftop Park Operations Oversight

Review and approve ML/AM Rooftop Park maintenance plan and key
performance indicators
With TJPA team, coordinate Greater Rincon Hill Community
Benefit District's role in oversight of ML/AM operations of Rooftop
Park (support only)

Promotional Platform Oversight

Liaise between transit operating agencies and ML/AM to provide
transit and other content for promotional platform (support

Security Coordination

Liaise between Chief Security Officer and ML/AM, as needed

Stakeholder Engagement

Support coordination between stakeholders, including transit
agencies, TJPA Board of Directors, City and County of San
Francisco, and local community groups, as needed (support

Ongoing Operations Oversight (After Building
Financial Management & Reporting

Continue to provide the services described under Facility
Ramp-Up, including monitoring the facility and the ML/AM
Review and approve annual budgets and requests for
reimbursement for O&M and capital improvement activities and any
overages/cost savings from ML/AM
Review and approve bids for operations & maintenance service
contract(s) (AM only)
Manage and audit financial reporting of ML/AM, including
commercial rent revenues, promotional platform, and event

Facility Operations & Lifecycle Management

Coordinate with ML/AM regarding capital improvements and
oversee/monitor capital replacement cycles
Oversee development of capital improvement budgets to be
developed by ML/AM
Procure and manage capital improvement contractors for capital
improvement construction, if not performed by ML/AM (support
Approve procurement of contractor for capital improvement
construction by AM (AM only; support only)
Oversee contractors performing capital improvements outside of

Retail Program

Manage TJPA design review process; approve design of tenant
improvements throughout lease term
Ensure ongoing compliance with Retail Design Guidelines
throughout lease term

Lease Enforcement

Ensure compliance with lease terms, including operational
performance metrics (key performance indicators) and ongoing
capital improvements

Rooftop Park Operations Oversight

Review and approve annual programming plan for Rooftop Park, in
coordination with other TJPA staff (Support only)
Monitor performance of Rooftop Park maintenance through key
performance indicators, etc.

Promotional Platform Oversight

Liaise between transit agencies and ML/AM to ensure proper
display of transit information throughout the promotional platform
(support only)
Monitor compliance with TJPA advertising guidelines
Ensure that the division of responsibility between the ML/AM
and other partners for the digital platform is maintained

Security Coordination

Coordinate with Chief Security Officer and staff, as
Liaise between ML/AM and security team to ensure compliance and
understanding of Standard Operating Procedures

Stakeholder Engagement

Support the TJPA team as a liaison between the ML/AM and
operational stakeholders including transit operating agencies and
City agencies (support only)

Preferred Qualifications

Baccalaureate degree or higher in Project Management, Facility
Management, Engineering, Business Administration, or a related
Minimum of 10 years of experience in integrated facilities
and/or real estate management
Previous leadership in project management, management of public
infrastructure, and private- and public-sector programs and/or
Ability to manage a team to complete quality work products
Outstanding oral and written communication and presentation
skills, including ability to communicate highly technical concepts
to internal project managers and external stakeholders

To be successful as an employee of the TJPA you will

Have a passion for our mission
Be an innovative and creative thinker
Have a very high level of personal and professional integrity
and trustworthiness
Have a strong work ethic
Work well independently as well as part of a team
Thrive in a fast-paced environment

Salary is negotiable dependent upon qualifications and
experience. A comprehensive benefits package includes medical,
dental, vision, life insurance, CalPERS retirement plan, 12 days
per year vacation, 10 holidays, 12 days per year sick leave, and up
to 5 days per year administrative leave.
Application Process
Send a cover letter and resume via e-mail to Nila Gonzales,

or via mail to 201 Mission Street, Suite 2100, San Francisco, CA
94105.The successful candidate will be required to pass a
background and credit check.
Equal Employment Opportunity
The TJPA is an equal opportunity employer, and we value
workplace diversity. We invite resumes from all interested parties,
including minorities, women, veterans, and persons with
More information about the TJPA can be found at .


Applicants must be eligible to work in the specified location

About Transbay Joint Powers Authority

The Transbay Transit Center Project is a visionary transportation and housing project that will transform downtown San Francisco and the San Francisco Bay Areaâ?Ts regional transportation system by creating a â?oGrand Central of the Westâ? in the heart of a new transit-friendly neighborhood.

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