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Town Pump | Havre, Montana
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Job Description

Breakfast Attendant
Job Description Summary
Date: June 1, 2015 Dept./Division: Hotel Operations
Position Title: Breakfast Attendant Reports To: Various
Loc. Number: Various Supervisor Title: General Manager
Location/Fl: Field Classification:
Employment Status: Full-Time/Part-Time Exempt:
Pay Rate: Hourly Non-Exempt: X
Basic Statement of Functions
Summary: Performs routine duties in setting up the daily complimentary breakfast, ensures that items are well stocked, and cleans up after breakfast. This position requires multi-tasking while communicating with guests regarding what the breakfast offers, as well as providing general information about the hotel. At the Town Pump Hotel Group we are committed to providing genuine hospitality from genuine people who are committed to providing comfort and service. This means we need team members that demonstrate the following service behaviors:
ï‚· Make a connection with our guests and show them how important they are to us by taking time to acknowledge them in a friendly way.
ï‚· Be helpful to our guests by being familiar with the hotel and the services offered as well as the local area.
ï‚· Take ownership and play your part to get things done to make things easier for guests and your co-workers.
Job Specifications (Qualifications)
High school diploma or general education degree (GED); three to six months of related experience and/or training; or the equivalent combination of education and experience. Background in food preparation, general housekeeping, and customer service is beneficial.
Read and comprehend simple instructions, correspondence, and memos. Write simple correspondence. Must be able to read, write and speak English.
Add, subtract, multiply, and divide. Must be able to perform basic math computations at the 8th grade level.
Apply commonsense understanding to carry out detailed written and/or oral instructions.
ï‚· ServSafe.
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to regularly lift 15 to 20 pounds (i.e.: full trays of food, full satellites of coffee, milk crates, miscellaneous stocking) and occasionally lift up to 50 pounds (i.e.: waffle mix, boxes of produce). Position requires frequent stooping, bending, kneeling, walking, carrying, lifting, climbing, and manual dexterity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
1. Interact with guests and coworkers in a professional and courteous manner. Must maintain a high degree of pride in job performance.
2. Make time to interact with guests, solicit feedback and build relationships.
3. Maintain excellent hygiene and personal appearance. Must be in uniform at all times.
4. Continuously monitor all presentation items on serving line for quality standards as well as compliance with any brand standards.
5. Store and handle food items according to proper guidelines.
6. Clean all equipment used to serve food and all areas that food is served or prepared in. This includes, but is not limited to mopping, vacuuming, dusting and scrubbing areas involved in serving and preparing food.
7. Empty and wash all trash containers and remove trash to the dumpster area.
8. Maintain inventories and adjust to fluctuations in business levels. Manage inventory to minimize spoilage. Order inventory and supplies used for the breakfast bar and preparation areas.
9. May be required to accomplish general cleaning tasks in public areas.
10. Any other duties as assigned by the General Manager.
ï‚· Ability to work a varied number of hours per week on a rotating basis.
ï‚· Ability to understand the enormous part they play in making the total hotel operable.
ï‚· Ability to operate a vacuum cleaner and report malfunctions as they occur.
ï‚· Ability to learn and comprehend all company policies pertaining to position and employment.
ï‚· Ability to see problem areas arise and be able to communicate those problems.
ï‚· Must be mature, neat in appearance, courteous, friendly, outgoing, and know what to do or say in dealing with people.
ï‚· Must possess a sense of discretion and confidentiality.
The work environment characteristics described are representative of those encountered by an employee to successfully perform the essential functions of this job.
ï‚· Ability to work in an atmosphere that is demanding, sometimes hot, and physical.
ï‚· Ability to work in an open environment with frequent interruptions and customer interaction.
ï‚· Ability to tolerate cleaning solutions on a regular basis.
Disclaimer: The list of requirements, duties, and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

About Town Pump

Town Pump Inc. is a privately held Montana owned and operated business dedicated to providing excellence in customer service and hospitality at a fair and competitive price. We are "team oriented" and "result driven". Town Pump Inc. is committed to: Providing our customers excellence. Our entire business is based on being the best at providing customers' quality and value and therefore we value our customers above all and continually respond to their changing needs. Providing our team opportunities for personal and professional growth through our long-standing commitment to train, develop and promote from within. We recognize it is our team's contributions that strengthen our ability to compete, prosper and grow. Fulfilling our responsibility to give back to Montana communities by providing financial support to social programs through charitable and corporate giving. Building our resource base of personnel, technology and property to sustain our efficiencies and allow for future development. Protecting and preserving our environment by investing in state of the art leak detection and leak prevention equipment. Town Pump is ever vigilant of environmental safety through our commitment to employ the best technologies available. Town Pump's standards exceed federal and state environmental regulations.

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