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Guest Services Coordinator
Town of Frisco | Frisco, Colorado
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Job Description

Guest Services Coordinator year Full time- Excellent Benefits Starts at $40,500 Depends on Experience.

Job Description


The Guest Services Coordinator works in a high-paced environment at both the Frisco Bay Marina and the Frisco Adventure Park.  The individual reports to two different managers depending on the time of year and operational needs of both operations.  This individual works six months at the Frisco Adventure Park (winter season) and six months at the Frisco Bay Marina (summer season).  This individual directly supervises attendants and leads, as appropriate.  The individual in this position must have a general working knowledge of boating and marina procedures and operations, ski area operations, recreational programs and events, and a familiarity of other recreational amenities.  This individual also assists with department events, Nordic Center operations, and programs and activities. 
The Guest Services Coordinator is responsible for delivering exceptional guest service through telephone, online/email and in-person interactions.  This individual uses the recreation software to make tubing, boating, boat storage, facility and field, program and event, Nordic pass sales and Nordic reservations.  This individual coordinates and communicates in a team environment with other team members and managers to ensure seamless, safe and effective operations.  

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