Experience:
No experience
Employment Type:
Full time
Posted:
9/15/2017
Job Category:
Health Care Provider
Medical Response Attendant
(This job is no longer available)
Town of Frisco | Frisco, CO
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Job Description

Job Description

Responsible for the overall safety of Frisco Adventure Park guests and staff by: providing emergency response, maintaining all necessary emergency response equipment, enforcing safety rules and practices, proactively patrolling terrain, and carrying out terrain safety, inspection, and maintenance practices. Must have one of the following Colorado certifications: First Responder/EMR/EMT/OEC.

Responsibilities

 

  • Proactively patrol the terrain, enforcing safety practices and operating rules and regulations. Conduct terrain inspections and ensure all logs are completed correctly.
  • Provide exceptional guest service to all Adventure Park guests by giving appropriate information, directions and conducting all interactions with a smile, eye contact and clear communication.
  • Control tubing lane entrance by directing and assisting guest at the start, controlling the number of people linking tubes (tubing clusters), and enforcing safety procedures. Monitor snow conditions and lane speed and adjust starting position or tubing clusters as necessary.
  • Utilize established safety and risk management procedures to deliver guest-friendly safety briefings, and proper lift loading/ unloading procedures.
  • Handle repetitive questions, scenarios and tasks with professionalism, politeness and courtesy.
  • Interact with guests, co-workers, and management in a professional manner at all times. Conduct yourself in a positive, professional manner, and use appropriate language at all times.
  • Inspect Frisco Adventure Park for possible hazards, correct and communicate the changes to management team.
  • Provide emergency response to incidents and accidents at the Frisco Adventure Park.
  • Investigate and document incidents and accidents.
  • Prepare and utilize emergency response equipment. Maintain equipment, an appropriate inventory of supplies, and conduct routine inspections.
  • Carry out regular safety and emergency response drills to ensure skill proficiency.
  • Remain alert and vigilant to provide instructions to guests and anticipate possible problems requiring the immediate stoppage of the lift. Respond to incidents or emergencies as covered in training manual.
  • Assist with opening and closing duties.
  • Communicate with operations management in a timely and professional manner verbally and in writing to resolve guest issues and ensure safety.  
  • Maintain all grooming standards and uniform policies.
  • Work in a team-based environment supporting the Adventure Park, Recreation Department, the Town of Frisco, and the initiatives of the Director and Managers. 
  • Utilize appropriate on-slope communication processes to manage terrain conditions, safety response, and customer service.
  • Assist management with equipment repair and maintenance.
  • Assist in all other aspects of Frisco Adventure Park operations as necessary.
  • Perform other duties as assigned by the Operations Manager or other managerial staff.

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