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Human Resources Systems Analyst Job
TJX | Marlborough, Massachusetts
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Job Description

There's nothing as exciting as that moment when you find an amazing value when you least expect it – except being part of the team that makes magical moments like these happen! At TJX, we are proud that, for 40 years, we have been providing amazing value to our customers, but the merchandise we sell is just part of our story. We believe our Associates bring our business to life, and we aim to support them by making TJX a terrific place to work. We are committed to leveraging the differences among our Associates, and believe that the diverse skills, experiences and background that they bring into the organization will help us continue to succeed.


TJX is the leading off-price retailer of apparel and home fashions in the world. Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as tjmaxx.com and sierratradingpost.com in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria, the Netherlands and Australia and tkmaxx.com in the U.K., as well as HomeSense in the U.K. and Ireland. In 2016, we had over $33 billion in sales, more than 3,800 stores, and 235,000 Associates. As a retailer committed to growth, success is always in style at TJX!

HRIS Systems Analyst

The HRIS System Administrator is primarily responsible for supporting the configuration, maintenance, provisioning, operation, and ongoing administration of our Talent Management System - SuccessFactors. This role participates in research and development to enable continuing innovation within the infrastructure. This role ensures that HR systems and related procedures adhere to organizational processes, policies and guidelines.

This role will assist project teams with technical design and issue resolution. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of HR operations staff in executing, testing and rolling-out the solutions.  This role will have responsibility for setting systems administration requirements globally, establishing global governance processes and will influence the work of the international divisions HR systems admin support.

Operations and Support

  • Provide recommendations for implementing new functionality provided by vendors via upgrades, patches, and releases.
  • Perform required testing related to upgrades, releases, fixes, enhancements
  • Communicate planned systems downtime to peers
  • Perform regular system monitoring and periodic audits, verifying the integrity and availability the system, data feeds, and key processes, reviewing system notifications and logs
  • Troubleshoot problems to determine root cause where possible, documenting effectively and escalating appropriately
  • Research, create, change, and inactivate user accounts for systems access as needed
  • Provide other HR systems support upon request from various constituencies.
  • Serve as liaison and escalation contact to third party SAAS vendors
  • Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.


  • Configure systems as required by the business’ operational needs.
  • Execute mass data changes as needed utilizing data load tools when applicable
  • Develop and maintain documentation of operational, configuration, and/or other procedures
  • Maintain table setups as business structures change
  • Assist with updating various online resources and reference documents

Global Support / Management

  • Establish global systems admin processes and procedures
  • Influence the work of the global HR systems admins
  • Manage global compliance to established policies and procedures

Knowledge / Skills:

  • Bachelor (4-year) degree, preferably with a technical major, such as engineering or computer science.
  • 2 - 4 years system administration experience
  • Strong communication and problem solving skills
  • Ability to interpret and/or discuss complex information with others in a clear way, which involves terminology or concepts not familiar to many people
  • Must be comfortable working with a variety of user groups: senior executives to entry-level
  • Success identifying, proposing, documenting, & implementing streamlined processes
  • Experience managing HR systems projects and working with technical resources is required
  • Proven ability to understand business requirements in a variety of functional areas
  • Able to work on cross-functional teams in a fast-paced, changing environment
  • Demonstrates ability to build relationships, resolve problems, remove barriers, & communicate effectively
  • Strong customer service orientation and skills; thrive in a team environment
  • Experience with SuccessFactors, Oracle ERP, SAAS systems, help desk tools, and MS Office preferred

What's In It For You?

At TJX, you'll not only enjoy working for an industry leader, but we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Marlborough  || Massachusetts

About TJX

The TJX Companies, Inc. (TJX) is an off-price retailer of apparel and home fashions in the United States and worldwide. TJX operates five business segments, three in the United States and one each in Canada and Europe. All of the Company's stores, except HomeGoods and HomeSense, sell apparel for the entire family, including footwear, jewelry and accessories, and a limited offering of giftware and home fashions. The HomeGoods and HomeSense stores offer home fashions and home furnishings. During the fiscal year ended January 31, 2009 (fiscal 2009), TJX derived approximately 62% of its sales from clothing (including footwear), 25% from home fashions, and 13% from jewelry and accessories. In fiscal 2009, the Company sold Bob's Stores, a branded apparel chain. (Source: 10-K)

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