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Multi-Unit Supervisor, Chicago Ridge, IL Job
TJX | Chicago Ridge, Illinois
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Job Description

Your surprise is waiting! Come check out the opportunities at Marshalls, where we strive to provide opportunities for growth, recognition and work-life balance. Marshalls delivers customers great value on ever-changing selections of brand name and designer fashions at prices generally 20%-60% below department and specialty store regular prices on comparable merchandise, every day. The only thing better than shopping at Marshalls is working at Marshalls! 


You can also feel good knowing that Marshalls is part of The TJX Companies, Inc., a Fortune 100 company and the largest off-price retailer of apparel and home fashions in the U.S. and worldwide. In addition to Marshalls, TJX’s retail chains include TJ Maxx, HomeGoods, Sierra Trading Post and Homesense, as well as tjmaxx.com and sierratradingpost.com in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria and the Netherlands, as well as Homesense and tkmaxx.com in the U.K.; and Trade Secret in Australia. In 2016, TJX had over $33 billion in sales, more than 3,800 stores, and 235,000 Associates. As a retailer committed to growth, success is always in style at TJX.



Major Areas of Responsibility


Sales and Profitability

  • Collaborates with the DM to execute and achieve Regional and District sales and profit objectives by maximizing store trends and opportunities.
  • Impacts gross margin by influencing appropriate inventory levels and mix.
  • Raises the awareness and resolution of sales issues through appropriate Home Office and Regional Office communication.



Merchandise Presentation

  • Ensures the execution of merchandise presentation standards to achieve Corporate standards and improve the customer shopping experience.
  • Maintains consistent merchandise presentation standards from store to store.
  • Directs space allocation and usage based on merchandise ownership and individual store attributes.
  • Flexes merchandise presentation and fixture usage where necessary.
  • Reviews visual impact areas to ensure high standards and maximum space utilization.
  • Maintains market awareness through competitive analysis in the District.
  • Evaluates and communicates any issues and opportunities to the DM.



Customer Service

  • Leads the efforts of assigned stores in all business practices affecting the customer.
  • Ensures high standards of selection, training, recognition and motivation.  Creates an environment where associates are accessible and knowledgeable, and customers are acknowledged.
  • Evaluates and implements improvements in all operational areas affecting the customer, such as fitting rooms, checkout, merchandise flow from the stock area, recovery practices and overall building maintenance.
  • Executes merchandise presentation standards with consistency to achieve Company standards of shopability.
  • Creates an atmosphere of community involvement for the District through presence in the communities.
  • Works with the DM to identify and present merchandise to reflect individual store attributes.



Human Resources

  • Supports a positive work environment for associates within assigned stores.
  • Supervises the administration of all Company Human Resources policies and programs.
  • Identifies and resolves associate issues.
  • Coaches and develops store management teams through effective performance management and motivation techniques.
  • Ensures successful succession planning in assigned stores through training, development and recruitment practices.




  • Ensures all Company operational standards are met through clear communication and training.
  • Ensures maintenance of each physical plant.
  • Identifies and solves maintenance issues on a timely basis.
  • Monitors compliance to Company policies and procedures and ensures consistency from store to store.
  • Manages and maintains expense plans within budget and identifies opportunities to improve expense performance.
  • Maintains high standards of operation to ensure proper asset protection including, but not limited to, mark out of stocks and inventory shortage.
  • Works in partnership with Loss Prevention to improve shrink results.
  • Ensures the successful completion and opening of new stores, remodels and relocations within assigned stores.
  • Special Regional/District projects as assigned.




  • Bachelor's Degree or equivalent experience
  • 4 - 6 years of retail management experience with multi-store exposure to all areas of business, merchandising, operations and human resources.  Experience as a Regional Manager, Market Manager and/or DM is preferred.
  • Openness to relocate for possible future opportunities


What's In It For You?

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Chicago Ridge  || Illinois

About TJX

The TJX Companies, Inc. (TJX) is an off-price retailer of apparel and home fashions in the United States and worldwide. TJX operates five business segments, three in the United States and one each in Canada and Europe. All of the Company's stores, except HomeGoods and HomeSense, sell apparel for the entire family, including footwear, jewelry and accessories, and a limited offering of giftware and home fashions. The HomeGoods and HomeSense stores offer home fashions and home furnishings. During the fiscal year ended January 31, 2009 (fiscal 2009), TJX derived approximately 62% of its sales from clothing (including footwear), 25% from home fashions, and 13% from jewelry and accessories. In fiscal 2009, the Company sold Bob's Stores, a branded apparel chain. (Source: 10-K)

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