Experience:
No experience
Employment Type:
Full time
Posted:
7/16/2019
Job Category:
Manufacturing
Facilitator
(This job is no longer available)
Time Warner Cable | Auburndale, FL
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Job Description

Posting Job Description

JOB SUMMARY

The main goal of this position is to facilitate classroom learning, team meetings, and on-line sessions through a variety of delivery methods. This is an entry level position that requires 1 year of training experience and up to 3 years of experience in the functional area or business unit.

MAJOR DUTIES AND RESPONSIBILITIES

* Facilitate learning to develop participants' skill sets. This includes classroom instruction, team meetings, and on-line Learning debriefs
* Manage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and documenting performance, both strengths and development needs
* Perform all administrative duties including class and lab preparation, schedule administration, and participant record maintenance (e.g., test scores, evaluations and attendance)
* Perform all LMS prerequisite requirements and post-training duties including evaluation
* Follow facilitator guide to lead learners through appropriate activities, discussions and debriefs
* With support of facilitator guide, provide feedback to learners to aid with knowledge transfer and behavior change
* Pursue development opportunities focused facilitation, learner engagement and classroom management excellence
* Shadow training end-users to gain deeper understanding of how training translates in the business
* Coach learners on specific skills within a role, process or system
* Perform other duties as requested

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

* Ability to read, write, speak and understand English
* Critical thinking and analytical skills
* Ability to prioritize and organize effectively
* Ability to communicate orally and in writing in a clear and straightforward manner
* Ability to communicate with all levels of management and company personnel
* Ability to deal with the public in a professional manner
* Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
* Familiarity with different learning approaches
* Feels comfortable presenting/training groups of individuals online and in person

Education

Associate's degree or equivalent combination of training and/or work experience

Related Work Experience

* 1 year training delivery experience in a formal or informal setting
* 3 years' experience or equivalent in the functional area and or business unit

WORKING CONDITIONS

Office environment

About Time Warner Cable

Time Warner Cable Inc. (TWC) operates as a cable operator in the United States. The Company operates in five geographic areas: New York state (including New York City), the Carolinas, Ohio, southern California (including Los Angeles) and Texas. TWC offers residential and commercial video, high-speed data and voice services over its broadband cable systems. As of December 31, 2008, TWC served approximately 14.6 million customers who subscribed to one or more of its video, high-speed data and voice services, representing approximately 34.2 million revenue generating units (RGUs), which reflects the total of all TWC basic video, digital video, high-speed data and voice service subscribers. As of December 31, 2008, the Company served approximately 13.1 million basic video subscribers. TWC markets its services separately and as bundled packages of multiple services and features. In addition, TWC sells advertising to a variety of national, regional and local customers. (Source: 10-K)