3-5 years of experience
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Employment Type:
Full time
Job Category:
Customer Service
Regional Customer Service Representative I/Teller - Northwest Region
(This job is no longer available)
Grad Date

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Job Description

At Third Federal, named for five years in a row as One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

We are looking for an experienced Customer Service Representative I/Teller to cover 3 different branch locations in our Northwest Cleveland Region. The home branch for this position can be our Avon or Rocky River Branch. The qualified candidates will be proficient in all aspects of cash handling, managing and balancing a teller drawer and positively resolving customer issues. Dedication to delivering outstanding customer service is required. Branches to be covered are, Avon, Rocky River and North Olmsted.


    • Working with the bank's customers (face to face) handling financial transactions and problem resolution in a professional and friendly manner.
    • Managing and balancing a teller drawer.
    • Work within a regional area consisting of 3 different branch locations as a Teller.


    • One year of recent previous teller experience required
    • A minimum of 6 months recent cash handling experience and one year of customer service experience in a face to face retail bank environment
    • High School diploma
    • Outstanding customer service skills to include:
      • professional grammar and demeanor
      • positive, proactive, and friendly interpersonal skills
    • Ability and willingness to work different branch locations in the region on short notice

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


    Applicants must be eligible to work in the specified location