Experience:
0-1 years of experience
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Employment Type:
Intern/Co-op
Posted:
2/11/2019
Job Category:
Marketing
Industry:
Entertainment
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International Travel Industry Sales & Marketing Internship - Fall 2019
The Walt Disney Company | Lake Buena Vista, Florida
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Job Description

Job Summary:

International Travel Industry Sales & Marketing Internship - Fall 2019

“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

We Are…

Department Overview:

The International Travel Industry Sales & Marketing Team is directly responsible for Walt Disney World Resort sales through contracted tour operators and wholesaler accounts worldwide including Asia Pacific/Japan, Europe, UK, Latin America and Canada. The team also works closely with and provides sales support directly to WDW offices in The UK, Germany, The Netherlands, Spain, Toronto, and Tokyo. The Latin America & Global Receptive teams are based in the WDW Celebration office. Latin America is the fastest growing international market and the support team manages the winter and summer group season for contracted accounts bringing tour groups to WDW. The sales team has responsibility for support of Disney’s global parks & resorts portfolio.

Responsibilities:

Make an impact by…

  • Responsible for the Tour Leader Program (TLP) fulfillment, which includes the following duties:
    • Assist TLP Sales Manager with program preparation and setup
    • Process requests of tour leader tickets
    • Send out weekly reporting on the program’s data to resort management, park operations as well as food and beverage partners
    • Participate in quarterly alignment meetings with TLP Sales Managers in collaboration with park operations and food and beverage partners
  • Collaborating with Sales & Marketing Director, Managers and other teams to support business needs and the development and execution of marketing strategies and campaigns
  • Assisting in the implementation of marketing tactics for Walt Disney World, Disneyland and Disney Cruise Line
  • Backup the only Portuguese speaking sales coordinator on day to day tasks supporting the Brazilian market and contracted clients
  • Provide support to the team as needed

Basic Qualifications:

What you bring to this role…

  • Bilingual, Portuguese required
  • Overall GPA of 3.0 or higher
  • Demonstrate the ability to work within a culturally diverse team environment
  • Demonstrated written and verbal communications skills, as well as telephone etiquette skills
  • Demonstrated computer proficiency within a windows environment working at the intermediate level or above, including working with spreadsheets in excel and using pivot tables
  • Demonstrated problem solving and decision making skills
  • Demonstrated ability to work in a fast-paced environment and be able to multi-task different projects for different managers
  • Proven ability to handle information in a confidential manner

Preferred Qualifications:

  • Trilingual, Spanish and Portuguese
  • Demonstrate the ability to share creative and new ideas
  • Must be able to multi-task
  • Must be able to take initiative and lead on projects

Required Education

  • Currently enrolled, or graduated within 6 months of the start date of this internship, in an accredited college/university earning a degree in travel/hospitality management, marketing/sales, International business/business or a related major

Additional Information:

Materials Required:

  • College transcripts (official or unofficial) - Please upload your transcript while completing the online application

To upload this document:

  • Log into your dashboard at www.DisneyInterns.com
  • Click the link labeled “Edit Profile Info”
  • Click on the “Attachments” Tab
  • Be sure your document is in the required title format: FirstName_LastName_Type (i.e. Mickey_Mouse_Transcript)
  • Select document type of “Other”

Internship Eligibility:

  • Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months of the start date of the internship for which you are applying for OR currently participating in a Disney College Program or Disney Professional Internship
  • Must be at least 18 years of age
  • Must not have completed one year of continual employment on a Disney internship or program.
  • Must possess unrestricted work authorization
  • Must provide full work availability
  • Must provide own transportation to/from work
  • Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)

Program Length:
The approximate dates of this internship areJune 2019 through January 2020. Interns must be fully available for the duration of the internship.

Interns must be fully available for the duration of the internship.

Housing: A limited amount of company-sponsored housing is available on a first-come, first-serve basis.

Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview. Note that this role description will not be accessible once the posting is closed.

This position is a legal entity of Walt Disney Parks & Resorts, an equal opportunity employer.



About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.