1-3 years of experience
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Employment Type:
Full time
Job Category:
Information Services
Senior Microsoft Dynamics GP Application Support Specialist
(This job is no longer available)
The Royak Group Inc. | Norcross, GA
Grad Date

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Job Description


This position will support key system administration aspects of the business applications that are used by the company and its subsidiaries to manage transactions and prepare the financial reports on a consolidation platform. The role will also provide application level support, training, documentation, and best practice guidance for end users on Microsoft Dynamics GP version 2016 and other integrated applications or tools. The role will be in a fast paced exciting environment that will keep you challenged and motivated. The position is reporting to Director of Enterprise Applications.


  • Provides application support via email, phone, and remote access for MS Dynamics GP, including various 3rd party add-ons
  • Applies knowledge to resolve individual employee questions regarding the system; respond to needs and requests of end users
  • Collects requirements from users, and develop the required reports and data integrations
  • Serves as a resource, interface and liaison with users, technical applications staff and vendors to resolve problems with functionality of the applications
  • Ability to communicate clearly and concisely, both orally and in writing, and have experience implementing the technical aspects of the business applications
  • Supports system change and system enhancements
  • Provides training and guidance to users in utilization of new internal business processes and new applications; creates documentation and develops related training materials reflecting system updates and changes
  • Keeps up with application updates and releases and make recommendations for improvements that will increase productivity


  • Bachelor's degree in Computer Science, Accounting or Business required
  • Experience in MS Dynamics GP system architecture and design
  • 2 years minimum of relevant experience with Microsoft Dynamics GP is a must
  • Must possess outstanding customer service skills
  • Must possess excellent analytical and problem-solving skills working with/resolving both user and technical issues
  • Must be able to work independently, with minimal supervision, or as part of a team, under tight time frames
  • Must possess a global mindset
  • This position is based in Norcross, GA, and will be interfaced with our remote consultants and end users regularly, occasional travel may be required.


Applicants must be eligible to work in the specified location

About The Royak Group Inc.

The Royak Group is a consultancy and staffing company dedicated to the enhancement of business processes through effective automation, utilizing a business process focused engineering approach. The approach is implemented through a select core team including: Project Managers Process Analysts Business Analysts Objectives Understand the client's business needs and objectives Rapidly analyze the business to identify key enhancements that will meet those objectives Document and craft a cost effective solution using "Best Practice" analysis, design, and construction tools, methodologies, and techniques. Audit the results against current state and industry benchmarks We are proud to join forces with the nation's leading advocate of women-owned businesses with our recent WBENC certification. As a woman owned and operated firm, The Royak Group is focused on promoting our relations with current and future clients in supplier diversity. The Royak Group is also completing the necessary procedures for our ISO 9001 and Green certifications.