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Salesforce Technical Architect
The Royak Group Inc. | Charlotte, North Carolina
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Job Description

Job Description:

We are adding a Technical Architect to our team in Charlotte, NC. As the Technical Architect for a global Salesforce team, you will work with business stakeholders to understand the business requirements, guide best practices, and propose the best solution implementation using the Salesforce platform. This is an exciting opportunity to join a world-class IT company, for a permanent position in the Charlotte metro area providing leading IT services to local enterprise clients.

Duties and responsibilities:

  • Engage with business stakeholders to facilitate business process analysis, gather requirements and map them to solutions that leverage salesforce functionality
  • Guide best practices for security model, mobile deployment strategies, workflow, data validation and analytics
  • Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation.
  • Maintain collaborative relationships with stakeholders and with external vendors to achieve project goals
  • Author detailed design solution and configuration specification using diagramming tools to represent business/technical processes.
  • Stay current with the periodic Salesforce releases and leverage the updates applicable to the organization
  • Be part of a fast-paced agile scrum team and participate in planning, documentation, execution, testing, and launch of projects

Required minimum qualifications:

  • Bachelor's degree in Computer Science, Information Systems, Software Engineering or a related discipline is required
  • At least three years' experience in a technical architect role and six years of Salesforce experience including two years of experience in Salesforce Community Cloud
  • Experience implementing and supporting large scale, complex solutions and integrations of Salesforce with other platforms and technologies
  • Solid knowledge of Salesforce architecture and integration components; Demonstrated expertise in Datamodelling, data migration and both API and user interface development principles
  • Salesforce certification or equivalent experience with various salesforce modules including: CTI, Knowledge, Communities, and Lightning UI
  • Scrum or Agile methodology experience is a must with Scrum Master experience preferred
  • Excellent verbal and written communication skills and the ability to build and maintain trusted relationships with a diverse group of clients, team members, managers, and subject matter expects (SME)

Minimum Required Skills:

  • SalesForce - 6 year(s)
  • Salesforce - 6 year(s)
  • Technical Architecture - 3 year(s)
  • Agile/Collaborative Method


Applicants must be eligible to work in the specified location

About The Royak Group Inc.

The Royak Group is a consultancy and staffing company dedicated to the enhancement of business processes through effective automation, utilizing a business process focused engineering approach. The approach is implemented through a select core team including: Project Managers Process Analysts Business Analysts Objectives Understand the client's business needs and objectives Rapidly analyze the business to identify key enhancements that will meet those objectives Document and craft a cost effective solution using "Best Practice" analysis, design, and construction tools, methodologies, and techniques. Audit the results against current state and industry benchmarks We are proud to join forces with the nation's leading advocate of women-owned businesses with our recent WBENC certification. As a woman owned and operated firm, The Royak Group is focused on promoting our relations with current and future clients in supplier diversity. The Royak Group is also completing the necessary procedures for our ISO 9001 and Green certifications.

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