Experience:
No experience
Employment Type:
Full time
Posted:
8/28/2017
Job Category:
Customer Service
See more jobs for students and recent grads who studied:
Customer Service Manager
The Office Boss | Carson City, Nevada
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company
Share

Job Description

Customer Service Manager Phone-eCommerce High computer Proficiency 

Customer Service Manager Job Responsibilities:

Maintains customer satisfaction by providing problem-solving resources; managing staff.

Customer Service Manager Job Duties:

  • Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
  • Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Accomplishes information systems and organization mission by completing related results as needed.
  • Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
  • Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.

recblid kv4sex04q2os8aankx15md05lhs81w

About The Office Boss

The Office BOSS carries - Office Supplies & Furniture - Printing Services - Shipping Services | B-to-B free delivery: 530-587-1620: We sell Binders & Binding Supplies,Calendars, Planners & Briefcases,Cash/Check Handling,Computer Hardware, Supplies & Data Storage,Files & Filing Supplies,Forms, Record Keeping & Reference,Furniture & Room Accessories,Janitorial/Maintenance & Lunchroom Supplies,Labels, Label Makers, Tags & Stamps,Mailroom & Packing Materials,Office Equipment & Equipment Supplies,Paper, Envelopes & Mailers,Pens & Desk Supplies,Presentations & Meeting Supplies, from HP,Innovera®,HON®,Lexmark?,Safco®,Xerox®,Canon®,Universal®,Dataproducts®,Fellowes®,Avery®,Oki®,Epson®,Smead®,Alera®,Brother®,Quartet®,Mayline®,Rubbermaid® Commercial,AT-A-GLANCE®,Sharp®,Kensington®,Pendaflex®,InfoPrint Solutions Company?,Swingline®,3M,Samsung,TOPS®,Scotch®,Quality Park?,Rolodex?,basyx?,Ricoh®,KIMBERLY-CLARK PROFESSIONAL*,GBC®,Advantus®,Image Excellence®,Panasonic®,House of Doolittle?,Bush®,Oxford®,Pacon®,Wilson Jones®,Sony®,Tripp Lite,BIC®,Katun,Carson-Dellosa Publishing,imation®,Pentel®,C-Line®,Crayola®,Paper Mate®,Konica Minolta,BALT®,Media Sciences®,Kodak,deflect-o®,First Aid Only?,Global,Troy®,Belkin®,TREND®,Logitech®,Iceberg,Day-Timer®,Scholastic,Verbatim®,Ampad®,Ledu,Georgia Pacific,Rubbermaid®,Learning Resources®,Victor®,Buddy Products,Virco®,Pilot®,Rediform®,Clorox®,Zebra,TallyGenicom®,Toshiba,DYMO®,Plantronics®,GOJO®,Westcott®,Chenille Kraft®,Samsill®,Boardwalk®,X-ACTO®,IBM®,UNISAN,Cardinal®,Maxell®,Bankers Box®,ACCO,Creativity Street®,STEELMASTER® by MMF Industries?,Staedtler®,Medline,uni-ball®,Stanley Bostitch®,PhysiciansCare®,Dixon®,DAX®,Teacher Created Resources,Honeywell®,Kyocera,PM Company®,Columbian®,Sharpie®,Post-it®,COSCO,Brother® P-Touch®,MMF Industries?,Southworth®,Holmes®,Durable®,Misty®,Champion Sports,Tennsco,Kantek,Dixie®,Classic Coffee Concepts?,Casio®,Office Snax®,AmpliVox®,Read Right®,S J Paper,Fuji®,Hoover®,Jonti-Craft,EXPO®,Master Caster®,Globe-Weis®,Crown,Purell®,Unger®,Houghton Mifflin,Wausau Paper®,Nu-Kote®,Acroprint®,TimeMist®,Rapid®,PaperPro®,National® Brand,CARL®,San Jamar®,Memorex®,Tatco,FranklinCovey®,APC®,Pitney Bowes,Magna Visual®,GBC® Swingline®,NCR,Sentry® Safe,Martin Yale®,Elmer`s®,Duck®,Day Runner®,Liquid Paper®,Duracell®,Texas Instruments,Seventh Generation®,ITW Dymon,MCR? Safety,SPACE®,Blueline®,Oce´,Electrolux Sanitaire®,Energizer®,TDK,Maxon®,Great Neck®,Motorola,SOLO®,SOLO® Cup Company,Boise®,Nu-Dell,DMi®,Rayovac®,Vertiflex?,Visual Organizer®,Howard Miller®,The Board Dudes,Master®,Saunders,Crews®,Allsop®,United Facility Supply,Monarch®,Charles Leonard®,Printronix®,U. S. Stamp & Sign®,Jabra,Ex-Cell,Boorum & Pease®,Mita,DayMinder® Premiere®,Quickie®,Post-it® Flags,Alba,Vaultz®,Scotch-Brite?,Tombow® Mono®,Philips®,Lasko®,Lathem® Time,Hospital Specialty Co.,GE,Mead®,Trodat®,Redi-Tag®,Muratec?,Sheaffer®,Bridgeport?,Loctite®,AT-A-GLANCE® Executive®,Bausch & Lomb,Aurora Products,SLI Lighting,Impact®,Aurora,Micromicr Corporation,Fiskars®,Electrix®,E·A·R®,DataVac®,Stanley®,Case Logic®,Targus®,Ajax®,Parker®,Sealed Air,BUNN®,Prismacolor®,STEBCO,Tablemate®,Securit®,Post-it® Notes Super Sticky,Artline®,Alliance®,BAND-AID®,Salter Brecknell,Tarifold, Inc.,Premier®,Hormel,Hammermill®,Cross®,Sanyo,AT-A-GLANCE® Outlink®,Virco,Bond Street, Ltd.,McGill®,Diversified Woodcrafts,Professional LYSOL® Brand,simple green®,Marcal® Small Steps?,Graham,Softalk®,Generations®,Franklin Cleaning Technology®,Xstamper® ECO-GREEN,GN Netcom,Dart®,DYMO® by Pelouze®,Velcro®,Post-it® Notes,Royal Sovereign,Master Lock®,Swiffer®,Dial®,Headline® Sign,Buxton®,Post-it® Pop-up Notes,United States Postal Service,Krystal?,Kellogg?s®,Marks-A-Lot®,Eco-Products®,HSM of America,Lavazza,Office Star?,Adams Manufacturing,AOSafety®,Maco®,Merriam Webster,Dust-Off®,Procter & Gamble,Prang®,Apollo®,DayMinder®,Windsoft®,Artistic?,Tylenol®,Cramer®,Sara Lee,Galaxy®,Olympus®,Savannah Supplies Inc.,Clickfree?,Carver?,Chicago Lighthouse,Johnson & Johnson® Red Cross®,Bobrick,ES Robbins®,Best-Rite®,FENDALL,Curad®,Ironclad,Mars Flavia®,Sharpie® Accent®,CADBURY ADAMS?,Softsoap®,General Mills,Defibtech,Guardian,Chartpak®,Geographics®,Tabbies®,Storex,Premiere Pads,LEE,Post-it® Pop-up Notes Super Sticky,Louisville®,Diversey?,find It?,Hefty®,FireKing®,Mohawk,Sanford®,PM Company® Securit®,Method®,Kidde,Nestle®,Samsonite®,Dome®,Neenah Paper,Savin®,System Clean,Nabisco®,See All®,Roaring Spring®,Caremail®,Franklin®,Acme United,Smith Corona,Windex®,SURVIVOR,Eureka®,DeLONGHI,Xyron®,Dri-Mark®,Moon Products,Tide®,Coffee-mate®,Panter Company,Ghent,PATTON,Arm & Hammer®,Krazy® Glue,Cosco®,3M Nexcare?,Bretford,Jaguar Plastics®,Exabyte®,Ape Case®,Fresh Products,Motsenbocker`s Lift-Off®,Command?,Nice Pak®,Timothy`s World Coffee,Ticonderoga®,Baumgartens,Pyramid Technologies,Pendaflex® Essentials?,Big D Industries,Endust®,GEM,Paris Business Products,Xstamper®,Stearn GS,Uniden®,Webster,Snap-N-Store®,Pendaflex® Earthwise®,Tombow®,Norazza®,Ward®,Mr. Clean®,Spic and Span®,Seiko,Stout®,HI-LITER®,Brita®,Verizon,LYSOL® Brand,Creative Converting,Bionaire?,Campbell?s,Mr. Sketch®,Electrolux,Proline Brush,American Map®,Edsal®,Ionic Pro®,Zip Notes?,Sandusky®,Tork®,Quantum®,Clauss®,Ergonomic Concepts?,LYSOL® Brand I.C.?,Carter`s®,AccuBANKER®,SanDisk®,Black n` Red®,Fabuloso®,Post-it® Greener Notes,IMAK®,The Riegle Press,Officemate,MarcalPro,Stanley® Bostitch,Easy Paks®,Peltor®,Palmolive®,Post-it® Easel Pads Super Sticky,Dermabrand?,Mark`s Corpex®,Garvey®,First Check,RECYCLEPAK®,Advil®,WD-40®,Floor Science®,Barricks,Distant Lands Coffee,Melitta®,PNY Technologies,Lanier,Adams Business Forms,Splenda®,Bigelow®,CardScan®,Ziploc®,Earthsense® Commercial,Royal,Max®,Domtar,Bienfang®,Strathmore,Lexar?,NEC,SnapIt?,Navigator®,Sheffield,Chix®,Higgins®,Artistic Products,Keebler®,Pledge®,Handi-Bag®,Gary®,Lipton®,Yuban®,Fantastik®,Glade®,Murphy Oil® Soap,Professional RESOLVE®,Scrubbing Bubbles®,Starbucks®,Kelly Computer Supply,Air Wick®,ClassiX®,PHOENIX BRANDS,Spangler®,Diamond Crystal,Mars,Excedrin®,Aveeno® Active Naturals®,Lubriderm®,Boston®,Mead-Hatcher® by Master®,Nekoosa,Raid®,Shout®,LifeSavers®,Febreze®,Ultra Palmolive®,Liquid Dial®,Pledge® Furniture,UHU®,Renuzit®,LYSOL® NEUTRA AIR® FRESHMATIC®,Sparkle,Bumble Bee®,NO-GERMS?,Rand McNally,Office Star? Products,Ecolab®,Five Star®,Combat®,Bond Street Tech-Rite®,Clik!?,PLUS,Aleve®,Braun,BodyGear?,Glad®,Professional VANI-SOL®,Lil` Drugstore®,SunWorks®,Folgers®,HAMMOND,Oust®,SoftSpot®,Floortex,Paramount Farms®,LYSOL® HEALTHY TOUCH?,AJM Packaging Corporation,Nestle Waters®,PUREX,Brillo®,Bond Street, Ltd. Tech-Rite®,RIEGLE PRESS,Pringles®,Pumie®,Sweet`N Low®,Conform®,Draw `n Tie®,Toner C,OLD ENGLISH®,Platinum Plus®,Whistle®,Data Drive Thru®,Jelly Belly®,Little Rapids,Maxwell House®,Seattle`s Best?,Sugar in the Raw,Dura-Rite®,Esselte®,Pendaflex® SureHook?,Choc full o`Nuts,Werther`s® Original®,Durable® Sherpa®,Pepcid® Complete,Bayer®,O-Cedar®,Neosporin®,Creative Arts®,Eaton®,OFF!®,Planters®,Bounce®,Carpet Science®,Glass Plus®,Professional AMPHYL®,Printworks? Professional,Swiss Miss®,Ekonomik®,Chinet®,Simon,M & M`s®,XtremeFlex,Dispoz-o,Envirotec?,Nescafe´®,Sherpa®,Post-it® Flag + Highlighter,Okidata Corporation,ONE A DAY®,Emergen-C®,Value Plus®,Arizona®,GreenSorb?,Benadryl®,Imodium®,Pepcid®,Airborne®,Classroom SAFE-T? Products,Highland?,Johnson & Johnson®,Twizzlers®,Aquell®,BRASSO®,Cascade®,Classic Clear,Good `n Tuff,Joy®,Millstone,NEUTRA AIR® from the Makers of LYSOL®,Dawn®,Vanish®,Drano®,Vaseline®,Ideal®,Sunbeam®,Crystal Light®,Hills Bros.®,RePrime,Kar`s,Stearns®,Wellgate®,De Beukelaer,Celestial Seasonings®,Endust for Electronics®,Cold-eeze®,Midol®,Pepto-Bismol®,Tazo®,Blumberg Excelsior®,Ultra Plus®,Eveready®,Royal Dansk,S J Paper Jalema®,Aveeno®,Bullman?,Classic,Duster Plus®,Weyerhaeuser Company,Mr. Muscle®,Filtrete?,Pritt®,Professional MOP & GLO®,Twinkle®,Wet Ones®,Sheila Shine,Gestetner®,Borden®,ClassiX® by Xstamper®,Gatorade®,Propel Fitness Water?,Tropicana®,Earthsense®,Land O` Lakes®,Kraft®,Pendaflex® Ready-Tab?,Post-it® Super Sticky,LePage`s®,Riesen®,Miller`s Creek,DayQuil®,Motrin® IB,Adams®,Alka-Seltzer®, at discount prices. We offer next day shipping and wholesale prices.

This company profile was created by AfterCollege and is about The Office Boss. This page is not endorsed by or affiliated with The Office Boss. For questions regarding company profiles, please email: care@aftercollege.com.