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Employment Type:
Full time
Job Category:
Breakfast Attendant, Cooks AM & PM, Front Desk Agent
(This job is no longer available)
The Lodge at Breckenridge | Breckenridge, CO
Grad Date

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Job Description

$200 Signing Bonus

- Breakfast Attendant

- Cooks AM & PM

- Hostess

- Front Desk Agent

Guest Services, Inc. is now hiring a Front Desk Agent at the Lodge at Breckenridge! The ideal candidate will have customer service experience as well as be friendly, motivated, reliable, and a team player! Guest Services, Inc. offers competitive pay and excellent benefits! Full time employees qualify for an annual $600 lifestyle bonus!

Job Summary

The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills.

Essential Functions

  • Provide administrative, reception and program support to management and staff.
  • Manage phone activity including providing general knowledge to callers.
  • Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner.
  • Register and assign rooms to guests.
  • Provide quotes for room rates and up-sell the guest when possible.
  • Assist in coordinating the Front Desk and the Housekeeping Department.
  • Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio.
  • Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
  • Responds to guest inquiries.
  • Resolves guest complaints within scope of authority, otherwise refer the matter to the management.
  • Maintain awareness of safety issues, and report them immediately to your manager.

Competitive Pay, Great Benefits and an Awesome Team Environment!

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

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About The Lodge at Breckenridge

Breckenridge Lodge offers you a true Chalet experience, just a short 5 minute walk from the centre of town, where you will find an array of superb bars, restaurants & cafes. Breckenridge Lodge has 16 rooms with a variety of configurations, allowing for single, twin, double, triple, quad and family stays. Sumptuous warm beds await you. Each room is complete with a private ensuite, fresh towels and linen, electric blankets, television, alarm clock radio and heating for your comfort. Included in your ROOM RATE is a FREE Continental breakfast. After taking on a full day of activities and the many challenges of Methven/Mt Hutt, join us in our cosy lounge, by the log fire sharing your stories over a drink or two. A large mezzanine floor is dedicated to a guest self catering kitchen area, inclusive of all cooking facilities, utensils & fridge/freezer and allows for dining for up to 40 people. On site is a 6 seater Private Spa Pool as well as a separate Hot Rock Sauna to soothe away aching muscles and weary bones. Further facilities include secure off street parking for up to 18 vehicles, secure bike and equipment storage and drying room.