Experience:
No experience
Employment Type:
Full time
Posted:
9/7/2017
Job Category:
Administration
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Front Desk
The Crestwood | Snowmass Village, Colorado
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Job Description

Front Desk The Crestwood Condominium Hotel is looking for friendly, team oriented individuals with good customer service, attention to detail, and communication skills for:

- Full-time Front Desk Supervisor
- Full-time Winter Seasonal Front Desk/Bellstaff

Must be 21 years of age or older and must have a valid driver’s license and a clean driving record. Housing and ski pass available. 

Front Desk Agent Responsibilities:

Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs

Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues

Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them

Report any accidents or injuries to senior management staff immediately

Make reservations or appointments for guests who want to avail themselves of local entertainment or services

Answer guest calls and record details of each conversation for future follow-up

The Crestwood is an EOE.


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About The Crestwood

Crestwood Associates is a progressive, high-performance professional services consulting firm focused on delivering smart solutions to small and middle market organizations. Crestwood is comprised of seasoned, highly trained, certified professionals who provide in-depth industry experience and functional expertise. Focused execution by skilled professionals enables us to deliver robust solutions in an efficient and effective manner. Crestwood is a certified Microsoft Dynamics GP and Microsoft Dynamics CRM Partner. Our service offerings cover the full-breadth of application projects, from the initial sale of the application, implementation of the solution, training of the end user, and providing ongoing technical support. In addition, Crestwood is a Microsoft Gold Certified Partner, which enables us to deliver a comprehensive set of network services to clients. As a result of our Microsoft certifications, Crestwood can deliver solutions across the three critical axes of technology services, including business applications, the database platform and the network infrastructure. This expertise enables Crestwood to deliver and support a comprehensive solution and provides the ability for our team of consultants to identify and fix the root cause of any technology problems. In particular, Crestwood’s consulting team delivers the following breadth of services: Sale, implementation, training and ongoing support of Microsoft Dynamics GP (formerly Microsoft Great Plains) Microsoft Dynamics CRM (formerly Microsoft CRM) Application development and customization services Network services support from the desktop through the data center To achieve Microsoft’s partner certifications, Crestwood has had to demonstrate proficiency in addressing a variety of complex technical challenges and staff a full suite of skilled professionals. All Crestwood consulting team members are fully certified in a breadth of areas, including: CPP - Certified Professional Program MCSD – Microsoft Certified Solution Developer MCSE – Microsoft Certified Systems Engineer MCP – Microsoft Certified Professional CPA – Certified Public Accountant MBA – Masters in Business Administration As a result, Crestwood is uniquely positioned to partner with our clients to deliver the optimum solutions.

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