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2020 Intern - Aftermarket Development Program
textron | wichita, Kansas
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Job Description

Position Summary:

Assist with the Aftermarket Development Program (ADP) and develop knowledge within the Aftermarket segment of Textron Aviation. The internship will consist of functional overviews through the Customer Service, Service Center and Parts and Distribution (TAPD) organizations.

Position Responsibilities (may include, but not limited to):

* Learn and adapt to company processes and systems within the Customer Service organization.
* Develop customer care, engagement, and communication skills
* Development of organizational agility needed to quickly drive resolution and customer /satisfaction.
* Engage with the functional teams within each rotation and actively contribute to the tasks assigned
* Opportunity for exposure to field-based positions throughout the Textron Aviation global network.
* Gain organization and process knowledge through active participation in ongoing projects, day-to-day tasks and engagement with key decisions makers.
* Assist with business operations, strategy development, technical support, customer engagement, supply chain, aviation regulatory requirements and account management


* Pursuing a Bachelor's Degree in:
* Aviation
* Business Management
* Marketing/Sales
* Engineering
* Other related field

Required Skills:

* Excellent verbal and written communication skills
* Strong computer and MS Office skills
* Action oriented and seizes opportunities
* Professional and diplomatic demeanor
* Strong analytical and problem solving skills
* Technical experience is preferred

About textron

Textron Inc. is a multi-industry company with a global network of aircraft, defense, industrial and finance businesses to provide customers with solutions and services around the globe. The Company operates its business through five operating segments. Four of the Company's operating segments represent its manufacturing businesses: Cessna, Bell, Textron Systems and Industrial. The fifth segment consists of its Finance business. Cessna has four major product lines: Citation business jets, Caravan single engine turboprops, Cessna single engine piston aircraft and aftermarket services. Textron Systems provides products to the defense, aerospace and general aviation markets. The Industrial segment includes the Company's Kautex, Greenlee, E-Z-GO and Jacobsen businesses. Finance segment consists of Textron Financial Corporation, a diversified commercial finance company. In April 2009, it completed the sale of HR Textron to Woodward Governor Company.

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