Experience:
No experience
Employment Type:
Full time
Posted:
1/20/2018
Job Category:
Administration
Administrative Assistant II - Percepta
TeleTech Holdings, Inc. | Dearborn, Michigan
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Job Description

Position Summary

The Litigation Team is responsible for investigating and resolving legal contacts and inquiries in a timely and professional manner. The Administrative Assistant is responsible for supporting the clerical needs of the Litigation Analysts and the department.

Duties and Responsibilities

* Open, read and distribute mail appropriately within 24 hours.
* Handle all incoming faxes.
* File all hard copy documents.
* Set up meetings as needed
* Make outbound calls as needed per department guidelines.
* Daily creation and distribution of selected reports
* Monthly performance recaps facilitating supplier billings
* Maintain office supplies and equipment as needed (ie: fax and copy machines)
* Copying and distributing of reports
* Perform other clerical/administrative responsibilities as deemed necessary or as assigned

Qualifications/Experience/Knowledge

Qualifications:

Years of Experience Required:

Some administrative support experience desired.

0 -1

1-3

3-5

5-7

7-10

10

Education

* High school diploma required.



Skills

* Excellent customer service ability.


* Computer skills: Microsoft Word, Outlook


* Ability to multi-task.


* Flexible to take on additional responsibilities as needed.


* Ability to effectively communicate (oral and written).


* Time management and organizational skills.


* Reliability


* Desire to learn



Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.

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About TeleTech Holdings, Inc.

TeleTech Holdings, Inc. is a global provider of onshore, offshore and work-from-home business process outsourcing (BPO) services with a customer management focus. The Company provides around the clock integrated global solution that spans people, process, technology and infrastructure for governments and private sector clients in the automotive, broadband, cable, financial services, healthcare, logistics, media and entertainment, retail, technology, travel, wireline and wireless industries. As of December 31, 2007, it provided services from 38,400 workstations across 89 delivery centers in 18 countries. TeleTech Holdings, Inc. has approximately 100 global clients, many of whom are in the Global 1000. It performs services for its clients' subsidiaries and support approximately 250 BPO programs. On December 18, 2007, the Company completed the sale of its Customer Solutions Mauritius subsidiary that owned a 60% equity interest in TeleTech Services India Ltd., its Indian joint venture. (Source: 10-K)

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