5+ years of experience
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Employment Type:
Full time
Job Category:
Information Services
Business Analysis Manager - Performance Analytics
(This job is no longer available)
T-Mobile | Bellevue, WA
Grad Date

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Job Description

Commercial Performance Analytics is a high-profile team of thought leaders and problem solvers who apply rigorous analytics to help assess and guide T-Mobile's most important business initiatives. We combine our ability to dive into the data with sharp business acumen - we have our finger on the pulse of the business and advise senior leadership on key business decisions. Are ready to unleash your intellectual curiosity and think and act like a business owner?

About You

We are looking for a driven self-starter with an analytical mindset who is passionate about delivering business value. You will conduct fast-paced analysis on new offers and initiatives and trends in customer acquisition, revenue, and churn that drive the trajectory of the business. You will influence business strategies and provide strong decision support to business owners across the org. You will regularly deliver and present to executive leadership actionable, well-supported recommendations that drive T-Mobile's commercial business performance.

* 5+ years of professional experience in management consulting or analytics roles
* Fluent in SQL and comfortable with efficiently querying large databases
* Ability to bring structure to ambiguous problems in a complex business portfolio and translate results to key insights
* Ability to collaborate with and influence others on business outcomes with fact-based recommendations
* Ability to communicate analytical and quantitative subjects clearly across audience types (subject-matter-expert and non-technical) and levels (peers and executives)
* Excellent prioritization skills, self-motivation and the capacity to work under tight deadlines
* Willingness to learn and develop analytical skills in a fast growing and dynamic business
* Relevant experience preferred in one or more of: telecommunications, consumer electronics, finance, or subscription business


* MBA with quantitative field in undergraduate degree, MS/MA/PhD in a quantitative field (e.g., engineering, operations research, computing science, statistics, economics, finance), or equivalent experience
* Own analysis of key initiatives launched by T-Mobile, including Uncarrier moves and promotions
* Provide strong decision support and robust recommendations to business owners based on data-driven analysis, executing high-profile analysis and delivering data narratives across business groups
* Measure or assist in measuring the value of our acquisition efforts, evolving customer base, and initiatives to develop revenue and reduce customer churn
* Construct executive level presentations and present complex analytical findings in clear, concise, and decision-impacting manner
* Develop and lead positive, constructive collaborations with one or more cross-functional teams
* Help to build standing visualizations (e.g., Tableau, PowerBI) for ongoing monitoring and self-service for key stakeholders
* Contribute to the methodology and rigor of the group's analysis and clarity and polish of our output

About T-Mobile

America's Un-carrier, T-Mobile US, Inc. (NYSE: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 43 million wireless subscribers and provides products and services through 70,000 points of distribution.


You can also expect that it will be high energy from day one at T-Mobile: career growth, personal recognition, and diversity are all part of the mix. You'll enjoy competitive pay, special employee phone plans, generous paid time off, tuition assistance, medical and dental coverage, a great company-matched 401(k) plan, advanced training, and more.

T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.