No experience
Employment Type:
Part time
Job Category:
Teller Part-Time (30 Hours)- Downtown Branch-...
(This job is no longer available)
Synovus Financial Corp. | Birmingham, AL
Grad Date

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Job Description

Job Summary:

As the main point of contact to service customer transactions, tellers are responsible for providing a positive experience that leads to customer satisfaction and product referrals/sales. Tellers process transactions accurately and efficiently while simultaneously introducing products and services that meet the customers' needs and encouraging customers to expand their relationships. Demonstrates passion for delighting the customer by living the Customer Covenant every day.

Job Duties and Responsibilities:

* Creates an industry leading customer service experience by following the Synovus Customer Service Standards.
* Proactively greets customers at teller station or designated greeter station to create a connection and develop rapport with customers to provide outstanding, personalized service.
* Demonstrates high level of accuracy and efficiency when conducting customer transactions and maintains accurate records of all transactions. Executes various customer transactions, including but not limited to: receiving and paying out cash or other disbursements, cashing checks, accepting account deposits and withdrawals, accepting loan and credit card payments, issuing money orders and Connections cards.
* Assist customers with inquiries and /or problem resolution in a professional and composed manner and escalates to manager as appropriate.

About Synovus Financial Corp.

Synovus Financial Corp. (Synovus) is a diversified financial services company and a registered bank holding company. The Company provides financial services, including commercial and retail banking, financial management, insurance, mortgage and leasing services. The Company offers services to its customers through 31 wholly owned subsidiary banks and other offices in Georgia, Alabama, South Carolina, Florida and Tennessee. As of December 31, 2008, Synovus had approximately $28.6 billion in total deposits. (Source: 10-K)