No experience
Employment Type:
Full time
Job Category:
Project Management
Implementation Project Manager
(This job is no longer available)
Synergis | Alpharetta, GA
Grad Date

Not sure what types of jobs you are interested in?

Explore Jobs
Based on Your Education

Follow This Company

Job Description

Implementation Project Manager
Alpharetta, GA
Direct Hire - $70-80K

Company Description:
nCourt is a fast- growing company that offers employees the opportunity to grow their skills and careers along with the company and realize the financial benefits associated with organizational and personal success. We are the leading provider of online traffic ticket payments and small claims filings to courts throughout the United States. We were founded in 2012 to bridge the technology gap between the courts and citizens that use their services. The company is embarking on an aggressive growth phase. We are hiring talented individuals to help shape this growth and participate in the emotional and financial rewards of being part of an Internet success story.

Job Description:
Project Manager, The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate effective project management skills and assist client in maximizing value in the first 30-days after signing with nCourt. The Onboarding Specialist is responsible for leading the onboarding of new solution deployments to ensure that they are successfully launched. This candidate will work very closely with the sales team to ensure an effective transition while delivering a smooth client experience. An exceptional Onboarding Specialist appreciates the importance of demonstrating and realizing value in the tools that have been purchased, helping clients to achieve early wins and set aspirational goals.

Critical responsibilities include, but are not limited to the following:

Provide support to growing sales team on new projects
Lead and project manage the onboarding of clients and ensure that they are successfully launched
Empower clients to expand their usage of nCourt, including developing and sharing best practices to drive adoption and ROI for clients
Define success criteria with Client and measure performance against those goals
Adapt to unforeseen circumstances and ensure high communication standards both internally and externally to ensure that expectations are set properly
Document findings from client interactions and share updates with internal stakeholders.
Attend client meetings and assist with determination of project requirements
Effectively and accurately communicate relevant project information to the client and project team
Communicate with internal departments (especially IT.) to monitor and manage the completion of tasks/deliverables
Exercise expert judgment in decision- making in order to routinely deliver top-notch client support

College Degree in Business or Information Technology fields
Ability to work in a team setting
Detail oriented, ability to multitask, able to manage multiple projects of different sizes and complexity
Proven success in a Software focused Project Management/Implementation role.
Familiarity with Salesforce is a plus
Intermediate understanding of software technology
Ability to multitask
Excellent written and verbal communication skills
Ability to communicate ideas for improving company processes with a positive and constructive attitude
Passionate about service and support-seeks to achieve extraordinary results as part of a high energy & dynamic team
Assertive but empathetic in nature; able to drive internal and external client towards strategic goals through a combination of persuasion and rapport
Demonstrates basic problem solving abilities, coupled with a desire to take in responsibility
Confident self-starter with ability to prioritize and manage yourself to get things done with minimal oversight


Applicants must be eligible to work in the specified location

About Synergis

Synergis' programming team develops solutions that help integrate applications, reduce repetitive or time consuming tasks by understanding the unique challenges of leveraging technology to your advantage. Are you looking to improve your design time? Or reduce design errors and revisions? Or gain a competitive edge? How about eliminating redundant, value diminishing work processes? If you answered yes to any of these questions, then why not let Synergis Technologies develop a solution to automate your sales or drawing creation. Our experts understand that each design environment is unique and sometimes requires more than an "out-of-the-box" solution. Therefore our programming services are designed to leverage your existing software tools, and streamline your work processes. Synergis Technologies' process automation experts have a proven track record for developing solutions that provide the following results: Lower labor costs by improving efficiency Provide faster delivery of proposals and detailed drawings Reduce errors and revisions in documentation and drawings Increase production capacity without increased labor force Leverage existing software and technologies Retain and document product knowledge Eliminate duplicate data entry by integrating multiple software packages To speak to our process automation experts, please call 800-836-5440.