Experience:
5+ years of experience
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Employment Type:
Full time
Posted:
1/31/2018
Job Category:
Customer Service
Industry:
Other
Survey Associate
Synergis | New York, New York
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Job Description

Survey Associate
New York
Direct Hire

What does the ideal role look like for you? Autonomy, high personal impact, and an introduction to the world of business without pigeonholing yourself into any one industry? A clear path towards leading your own team and managing blue chip client relationships?

We're a global team of ambitious, mission-driven professionals committed to accelerating progress for our clients and for our people alike. From the moment you join us as a Survey Associate early in your career, youll have significant autonomy and responsibility. You'll get intense training and countless professional development opportunities to help you excel in your role. And youll have opportunities to work and spend time with like-minded colleagues from across the globe right from the get-go.

As a Survey Associate on our client service team, you'll act as the connection point between our clients and industry experts who complete surveys. Your role is to quickly take a clients survey request and program their questionnaires into online surveys. Over time, your role will evolve into that of a project and client manager where you will be responsible for understanding a clients survey needs and then leverage a combination of internal and external resources to fulfil the request. Working on several client requests at the same time, you'll need to learn effective prioritization to efficiently qualify and deliver highly relevant respondents.

This is a fast-paced, client facing, communication-intense role with a clear focus on effectiveness and revenue generation. Survey Associates develop skills in survey programming, negotiation, professional communication, project management, client service, conflict resolution, and training which pave their way to successful careers in commercial and operational leadership.

What We Look For

You should have an interest in working in a client-facing, business-oriented capacity. You must have experience within survey programming. You'll need to bring a client-first attitude and be results-oriented, driven, and emotionally intelligent. You'll need to embrace our entrepreneurial, fast-changing, and highly collaborative environment and demonstrate strong interpersonal and leadership skills.

Requirements
1-2 years' work experience, with Qualtrics survey programming
Bachelor's degree, with strong academic credentials and noteworthy extracurricular leadership
Evidenced success in a professional and/or extracurricular field
Fluency in English is essential. Fluency in a relevant foreign language is a plus

Please contact Rebecca Schoonover: (see below)

sync is a specialized division of Synergis that serves the needs of leading creative firms, departments and agencies. sync carefully matches creative and marketing talent to a full-time, contract or project positions.

sync's recruiters have been a driving force of the creative and marketing space for over six years. We draw from a wealth of experience with technology staffing, industry best practices and exceptional connections to match candidates with incredible opportunities.

sync/Synergis is an Equal Opportunity/Affirmative Action employer.

Qualifications

Applicants must be eligible to work in the specified location

About Synergis

Synergis' programming team develops solutions that help integrate applications, reduce repetitive or time consuming tasks by understanding the unique challenges of leveraging technology to your advantage. Are you looking to improve your design time? Or reduce design errors and revisions? Or gain a competitive edge? How about eliminating redundant, value diminishing work processes? If you answered yes to any of these questions, then why not let Synergis Technologies develop a solution to automate your sales or drawing creation. Our experts understand that each design environment is unique and sometimes requires more than an "out-of-the-box" solution. Therefore our programming services are designed to leverage your existing software tools, and streamline your work processes. Synergis Technologies' process automation experts have a proven track record for developing solutions that provide the following results: Lower labor costs by improving efficiency Provide faster delivery of proposals and detailed drawings Reduce errors and revisions in documentation and drawings Increase production capacity without increased labor force Leverage existing software and technologies Retain and document product knowledge Eliminate duplicate data entry by integrating multiple software packages To speak to our process automation experts, please call 800-836-5440.

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