No experience
Employment Type:
Full time
Job Category:
VP, Account Director
(This job is no longer available)
Syneos Health | Philadelphia, PA
Grad Date

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Job Description


This position supports the overall team leadership, brand development and stewardship, and new business development.This position is directly responsible for agency team management, strategic consultation with clients, scope development and execution, account profitability, personnel development and growth of the agency, including current accounts and new business.

Description of Duties


• Develops solid working relationships with client at the product manager level as well as the various functional areas within the client company and the primary vendors.Is able to leverage these relationships to grow the business and help ensure resource allocation as needed to do great work.
• Provides consultation to client based on marketing and brand strategy and tactical programs required to hit business and marketing objectives
• Responsible for communicating with client on the strategic nature of their campaign/brand and career
• Attends all appropriate client meetings, market research, conferences, and sales training, providing follow-up documentation to client, and reporting back appropriately to the team


• Manage and lead the agency team in all aspects of project development and ensure delivery of high-quality creative work product consistent with Navicor standards
• Is involved in daily client contact and follow-up and ensures common understanding of next steps, client point of view and functional needs of the account. Engages senior management in an appropriate manner regarding any client needs/concerns
• Oversees execution of all promotional initiatives to ensure delivery of "great work" to client while being consistent with the agency's project and convergence brief
• Demonstrates solid partnership with other areas of the agency to produce great work. This includes the creative, medical, and creative service teams. Understands the roles of each functional area and provides each role with the appropriate tools/information/time needed to lead to the best work possible
• Motivates all members of the team to maintain a solid knowledge base regarding client brands, scientific/competitive advantages, market and competitive activity
• Provide daily management direction to direct reports (AD, AS, SAE, AE), including development of performance reviews, development plans, and MBO plans
• Participates in the development of client strategy and brand, including supervising the development of strategic and tactical plans
• Presents plans to client in an engaging and thorough manner, ensuring appropriate follow-up and selling-in of creative, strategy and tactics
• Ensures ongoing communication is happening within the team regarding news, market changes and brand performance

• Represents the agency's point of view, handles objections in a professional manner and manages disagreements with the client in a diplomatic way to ensure win/win solutions for both client and agency. Coaches direct reports and other team members on all of the above, including an understanding of communication and negotiation techniques


• Oversees financial management of the account, including forecasting, utilization and profitability. Uses sound judgment regarding resource allocation on behalf of client budgets and agency business objectives
• Facilitates communication with all functional areas within the agency and inVentiv as appropriate, and with clients to create a collaborative approach to leading client brands
• Demonstrates leadership abilities through involvement in agency initiatives, new business pitches, successful management of client accounts and an aptitude for providing feedback and coaching in a positive and motivating manner
• Develops agency talent through guidance/mentoring staff and training them with appropriate supervisory skills. Ensures team has a solid understanding of key metrics for profitability including utilization and expense management
• Directs team to understand how to manage their utilization appropriately, including awareness of dips in billable time, impact of excessive paid time off and need for focus/cross-teaming to ensure agency targets are met
• Leads the training of new clients to the account, including facilitating a preceptorship, brand review and proper introductions to all agency resources
• Employs a proactive approach to learning in the workplace and is a role model for others regarding communication, information sharing and collaboration
• Develop core understand and ability to leverage inVentiv offerings to clients
• Participate in new business sourcing and pitches

Minimum Requirements

• BS/BS, MBA preferable
• Pharmaceutical marketing experience (Director level or higher) in oncology or immunology
• Experience in successfully managing a team, working with an agency, and leading multiple projects

• Strategic thinking and agility
• Clear understanding and facilitator of pharmaceutical marketing processes/ procedures, advertising agency processes and philosophies, client-agency relationship, brand planning, etc.
• Motivated self-starter that works well in team environments
• Excellent attention to detail and presentation skills
• Personality:The ideal candidate will be someone our clients want to communicate with on a routine basis, consider a friend, and want to call on a regular basis just to see how it's going.They will want to confide in the candidate, to share good news and bad, and to ask his/her opinion because it's respected.They just know they can trust the candidate to do his/her best to never let them down and will always have their back.
• Behavior:The candidate should demonstrate initiative, and quiet confidence.He/she should be willing to roll up their sleeves and work with others - no job should be considered beneath them if help is needed on the team.Servant leadership should be the candidate's approach to their agency team as well as their client.The candidate's personal interactions should be grounded on respect for others - behavioral clues will be discussions laced with the words "please" and "thank you."
• Quality of work:The candidate must be proficient in Excel, PowerPoint, and Word.They must be a self-starter with good presentation skills.
• Leadership:The candidate must be able to facilitate "structured thinking" - the ability to understand the objectives, variables, and required resources and necessary approach to complete a project.

EEO Statement

Syneos Health, Inc. is an Equal Opportunity Employer, M/F/D/V that values the strength that diversity brings to the workplace.




Pennsylvania [PA]

Amount of Travel


Relocation Eligible


About Syneos Health

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 21,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.