3-5 years of experience
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Employment Type:
Full time
Job Category:
Account Supervisor
(This job is no longer available)
Syneos Health | Gaithersburg, MD
Grad Date

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Job Description


• Serves as primary point of contact for multi-project accounts (external & internal contact lead)
• Oversees project and financial management functions for multi-project accounts

Description of Duties

Client Management
• Determine and lead plan of action for delivering projects with little oversight from senior management
• Facilitate regular touch points with client to gauge performance and develop relationship
• Create process for efficiencies and areas of improvement for account and project work
• Demonstrate understanding of InVentiv's service offerings and client products and therapeutic areas
• Works with clients to continuously evaluate efficiencies that translates into cost savings (i.e. volume discounts, cancellation policies, reschedule policies, etc.)
• Work with Logistical lead to develop best practices and communication standards for the most effective and efficient use of time

Project Management
• Demonstrate superior organizational skills in the following areas:
• Project timeline development and carry through
• Information and task delegation to internal team members
• Internal process compliance
• Client teleconference and meeting preparation
• Project initiation and action plan development (internal and external)
• Ability to manage multiple projects within a given account
• Demonstrate superior written and oral communication skills with clients and internal team members
• Demonstrate ability to troubleshoot and make decisions independent from senior management

Financial Management
• Demonstrate superior organizational skills in the following areas:
• Estimate and statement of work development for new projects
• Client signed estimate, PO, and invoice tracking
• Regular and accurate budget reconciliations for all projects
• Communicating budget-related details to client
• Demonstrate ability to analyze project utilization reports and identify areas that require scope and budget changes

• Identify areas for organic new business growth within account
• Demonstrate ability to discuss future project work with existing clients
• Identify areas for improving existing and future service offerings
• Demonstrate a very strong understanding and acumen of the following:
o Therapeutic area marketplace
o Product and brand

• Assist senior management with assigned proposal and new business presentation development

Minimum Requirements

• Bachelor's Degree
• Minimum 3 years of medical communications or advertising experience
• Medical Communications experience is a plus

EEO Statement

Syneos Health, Inc. is an Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information or any other protected status. If you require accommodation due to a disability in order to complete the application process, please contact our EEO Administrator at 781-425-4600 or by email at CorporateHumanResources@syneoshealth.com




Maryland [MD]

About Syneos Health

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 21,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.