Experience:
3-5 years of experience
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Employment Type:
Full time
Posted:
3/30/2018
Job Category:
Information Services
Industry:
Pharmaceuticals
Business Analyst (Pharma Sales Ops and Salesforcecom)
Syneos Health | Somerset, New Jersey
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Job Description

Overview

You're driven, resourceful, and above all else - remarkably smart.

You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn't cut it - you've got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you're known for your good nature. You'll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 21,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.

Responsibilities

This opportunity is with our Selling Solutions team, which partners with top tier pharmaceutical, medical device and biotechnology companies to provide better, smarter, faster solutions for the industry. Take part in leading the transformation of healthcare by joining the largest provider of outsourced commercial solutions to the healthcare industry. The primary goals of this position are, in close collaboration with the business functional leaders and their delegates, to define the capabilities, workflow and processes that must be present in our technology and reporting platform and its ecosystem, and in cooperation with other key stakeholders, to ensure that these are implemented to provide our business an exceptional speed, quality and agility in adapting to new client business requirements and continued integrated technologies. More specifically:

  • Work with business teams to gather the requirements for the technology and reporting projects and build use cases to clarify requirements
  • Manage translation of business requirements from business to technical teams and coordinate, organize and ensure timely bi-directional communication and solution design in iterative manner throughout design process
  • Create source to target data mapping, user stories, output mock-ups and business requirements for incorporation into development work
  • Plan, Organize and Execute oversight of sprint sessions
  • Manage deployment activities with IT and business units
  • Lead and Manage User Acceptance Testing (UAT)
    • Ensure thorough, high quality and standardized documentation is in place for projects:
    • Review, analyze, and create detailed documentation of use cases, business processes along with user's needs including release notes, workflow, data, functions, and steps required to develop or modify processes/systems
    • Document process workflows and make appropriate recommendations to impact operational efficiencies
    • Translate business requirements into output mock-ups as required for visual representation of business expectations
    • Create detailed test plans for implementing new functionality, ensuring compatibility with existing processes
  • Facilitate cross functional communication and negotiation on requirements and ensure proper reviews and sign offs are completed per project plan


The focus of this role is client project solution design.Will work closely with external clients to gather requirements and design business solutions and requirements for the program.Must be able to understand CRM requirements and data integration. Will work with various internal teams including technical groups, program and account managers.Experience with Salesforce.com (or like CRM) is needed.

Requirements

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:

Required:
  • Extensive broad technology experience, 3-5 years of experience in business analyst or similar role by function, 5+ years preferred
  • Experience working in a matrix environment and demonstrated ability to balance and coordinate multiple directions within a project and add value to the communication stream
  • Experience and demonstrated expertise with relational and non-relational databases, software and data integration design and solution architecture
  • Ability to coordinate and understand data modeling, ETL development and testing activities
  • Excellent written and oral communication skills, ability to articulate and document processes and workflows
  • Experience with organizing and facilitating cross functional and separate functional level meetings with business and technology teams
  • Ability to manage minute level of detailed information and balance with big picture perspective to reach end goal and work within project timeline and budget
  • Experience working in a regulatory heavy environment and ability to balance adherence to regulations with flexibility in solution design
  • Education: Bachelor of Art or Science minimum with demonstrated academic achievement


Preferred:
  • Experience in a Client Service business and/or client facing role
  • Experience in Salesforce, Veeva CRMs
  • Experience in SQL and/or NoSQL database understanding, design, architecture
  • Salesforce.com admin level certification
  • Experience with reporting tools like MicroStrategy, Microsoft Power BI, Tableau
  • Experience in testing and bug reporting tools
  • Expertise in data profiling, mapping and/or analytics
  • The drive for self-development, the ability to collaborate, and an action-oriented work ethic


Full Syneos Health benefits which include:
  • Competitive compensation and bonus
  • Generous paid time off and company paid holidays
  • Comprehensive medical, dental, and vision package
  • Matching 401K
  • Dedicated training and support
  • Tuition reimbursement
  • Referral bonuses and other personalized quality of life conveniences


Make your work matter everywhere. Be a driving force in a rapidly evolving healthcare industry.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)
Position Type/Category Information Technology
Corporate Direct
Minimum Education Level Bachelor's Degree
Employment/Job Type Full Time
Employment Type Syneos Health position


About Syneos Health

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 21,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.

This company profile was created by AfterCollege and is about Syneos Health. This page is not endorsed by or affiliated with Syneos Health. For questions regarding company profiles, please email: care@aftercollege.com.