Experience:
No experience
Employment Type:
Full time
Posted:
9/14/2017
Job Category:
Customer Service
Customer Service - Warranty and Replacement
(This job is no longer available)
Superior Staffing | Avon, OH
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Job Description

  • Answer customer warranty calls by helping the customer troubleshoot product issues.
  • Assist with processing customer warranties.
  • Facilitate customer part replacement.
  • Record RMAs for customers.
  • Work with Project Manager and VP of Finance to learn and manage the procurement process.
  • Prepare all international shipping documentation (China) accurately.
  • Prepare purchase orders, invoices and packing lists.
  • Self-motivated and energetic individual with good business sense and an inquisitive mind required.
  • Microsoft Word and Excel required.

Qualifications

Applicants must be eligible to work in the specified location