Experience:
5+ years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Posted:
8/25/2017
Job Category:
Technician
See more jobs for students and recent grads who studied:
Field Service Technician
Superior Staffing | Akron, Ohio
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company
Share

Job Description

FIELD SERVICE TECHNICIAN

This is a Full Time, Direct Hire position.

Our client, one of the world's leading capital equipment suppliers is experiencing significant growth in North America and seeking to add an experienced FIELD SERVICE TECHNICIAN to their staff.

Position Summary

  • We are looking for a Field Service Technician for servicing and installing equipment across in North America. The successful applicant will provide a high level of technical support to external customers while working under minimal supervision. The focus will be to provide on-site installation, validation and commissioning of new equipment as well as diagnosing and repairing existing machines in the field. The position will also require the ability to train users on basic functionality of the equipment, as well as the ability to provide support from facilities or from a remote location. The position will also include duties related to service coordination, customer support and cross-functional team member support.

Responsibilities

  • Provide on-site installation, validation and commissioning of instruments
  • Perform hands-on on-site troubleshooting, service and repairs
  • Provide high level technical support to external customers at their location
  • Provide on-site training to the customers
  • Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales
  • Develop Service technical documentation
  • Create and maintain service information in the company enterprise database
  • Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate
  • Timely complete and submit all required paperwork
  • Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

Requirements

  • Degree is preferred
  • 5+ years of Field Service equipment, preferably with industrial equipment
  • Working knowledge of MS Office
  • Willingness to travel approx. 70% across North America.

Compensation

  • Competitive salary commensurate with experience and Daily Per Diem
  • Full benefits - Medical, dental, vision, life and other supplemental insurances
  • Paid Time Off (PTO), paid floating holidays, and paid holidays
  • 401(k) with company match
  • Growth opportunity based on performance

EMAIL SEARCH GROUP

Qualifications

Applicants must be eligible to work in the specified location

This company profile was created by AfterCollege and is about Superior Staffing. This page is not endorsed by or affiliated with Superior Staffing. For questions regarding company profiles, please email: care@aftercollege.com.