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Private Wealth Rep- Multi Location - Cookeville, TN & Orlando, FL
Suntrust Banks, Inc. | Cookeville, Tennessee
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Job Description

Private Wealth Rep- Multi Location - Cookeville, TN & Orlando, FL-W441892


Handles inbound service calls from customer, while looking for sales referral opportunities for banking products and services other than loan products. Answers customers questions within set standards. Resolves problems and complaints customers may have about banking products and services other than loan products.

Subject matter expert on bank/LOB products excluding loan products. Receives and resolves the most complex calls. Conducts research on moderately complex customer issues; interprets policies and procedures; may act as a working leader. Assists with the training of less experienced Customer Care Reps in own subject area of expertise. May support Specialty Customer Care clients by providing back up to Relationship Managers. These clients are typically Private Banking, Investment, and Commercial clients.



Job:Contact Center
Primary Location: TN-Cookeville
Work Locations: Cookeville Center STOLI

1575 Lemon Farris Drive

Cookeville 38506


Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

To review the EEO Poster, copy and paste the following link into your brower: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

About Suntrust Banks, Inc.

SunTrust Banks, Inc. (SunTrust) primarily operates as a financial services holding company. Through its principal banking subsidiary, SunTrust Bank (the Bank), the Company provides deposit, credit, and trust and investment services. Through its subsidiaries, SunTrust also provides mortgage banking, credit-related insurance, asset management, securities brokerage and capital market services. The Company operates in five business segments: Retail, Commercial, Corporate and Investment Banking (CIB), Wealth and Investment Management, and Mortgage. The Bank operates primarily in Florida, Georgia, Maryland, North Carolina, South Carolina, Tennessee, Virginia and the District of Columbia. SunTrust provides clients with a selection of technology based banking channels, including the Internet, automated teller machines (ATMs), personal computers and around-the-clock telebanking. In May 2008, SunTrust completed the acquisition of GB&T Bancshares, Inc.

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