Experience:
5+ years of experience
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Employment Type:
Full time
Posted:
8/10/2017
Job Category:
Information Services
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Operations Analyst
Suntrust Banks, Inc. | Atlanta, Georgia
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Job Description

Operations Analyst-W442436

Description

Monitor, identify, research, compile, and report daily operational data related to specialized transactions, functions, work volume, productivity, and finance and quality issues. Resolve issues related to specialized complex operation functions. Develop recommendations to mitigate control issues, improve the effectiveness and efficiency of department operations, and review findings with management. Responsible for escalation of production issues for quick resolution and understanding and supporting continuous development of systems owned by unit. Assist in the interpretation, implementation and communication of policies related to the operations financial, operational, quality and compliance issues.

Compile, analyze, and interpret data to make strategic and tactical recommendations to business managers. Solves more highly complex system related operational and customer issues with possible financial risk. Apply statistical data to business strategies and presents recommendations to senior management in a meaningful format. Manage complex production issues and large projects requiring the coordination of resources, budgets and deadlines. Define business requirements, user acceptance testing, and implement complex changes. Maybe the subject matter expert in the area and provide training for other analysts. Performs project work, management reporting and may provide input for procedure and process development. Makes decisions on highly complex issues with considerable latitude in judgment interpreting policies and procedures and resolves problems within established guidelines. May act as a back up for the department manager.

Qualifications

Basic Qualifications:

High School Diploma or equivalent and 6 years banking operations or retail branch banking experience with an emphasis on analytical concepts. Demonstrate the ability to organize, direct and perform highly complex analysis. Experience in the development of management communications, procedures or policies, and in the coordination of project teams. Proficient with MS desktop. Strong working knowledge of on-line systems and banking regulations. Some managerial or supervisory experience and/or project leadership experience.

Preferred Qualifications:

8 years operational experience within financial services industry. Thorough knowledge of STI policies and procedures as well as banking regulations. Vendor management experience.

Job:Bank Operations
Primary Location: GA-Atlanta Area
Work Locations: SunTrust Plaza Tower

303 Peachtree Street

Atlanta 30308

Schedule:Full-time

Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

To review the EEO Poster, copy and paste the following link into your brower: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

About Suntrust Banks, Inc.

SunTrust Banks, Inc. (SunTrust) primarily operates as a financial services holding company. Through its principal banking subsidiary, SunTrust Bank (the Bank), the Company provides deposit, credit, and trust and investment services. Through its subsidiaries, SunTrust also provides mortgage banking, credit-related insurance, asset management, securities brokerage and capital market services. The Company operates in five business segments: Retail, Commercial, Corporate and Investment Banking (CIB), Wealth and Investment Management, and Mortgage. The Bank operates primarily in Florida, Georgia, Maryland, North Carolina, South Carolina, Tennessee, Virginia and the District of Columbia. SunTrust provides clients with a selection of technology based banking channels, including the Internet, automated teller machines (ATMs), personal computers and around-the-clock telebanking. In May 2008, SunTrust completed the acquisition of GB&T Bancshares, Inc.

This company profile was created by AfterCollege and is about Suntrust Banks, Inc.. This page is not endorsed by or affiliated with Suntrust Banks, Inc.. For questions regarding company profiles, please email: care@aftercollege.com.