Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
8/4/2017
Job Category:
Customer Service
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Treasury and Payment Solutions Implementation Support Specialist - Memphis, TN
Suntrust Banks, Inc. | Memphis, Tennessee
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Job Description

Treasury and Payment Solutions Implementation Support Specialist - Memphis, TN-W442062

Description

Summary:

Responsible for working with clients on a daily basis to support use of Treasury and general bank services. Includes answering product and service questions, performing account and transaction research, and working with operating areas to resolve problems. Will also perform various operational functions for clients relating to exceptions item handling with receipts and disbursements. Front line client contact to assure client satisfaction.

Responsible for the coordination of Treasury Management service implementations. Works directly with clients throughout the implementation process and post implementation to assure their satisfaction with product delivery. This may include: gathering technical information from the client; coordinating and monitoring the project internally; working with service delivery personnel; completing implementation forms and related documentation; managing client expectations; assuring client delivery of agreements, acceptance sign-offs and test files; resolving project delays; training users; and following up with the client post implementation.

Reports to manager of Trustee Management Group within Treasury & Payment Solutions.

Qualifications

Basic Requirements:

• Good understanding of SunTrust's product and service capabilities.
• Strong PC and analytical skills.
• Prefer 2 years of experience in Treasury Management.

Job:Treasury and Payment Solutions
Primary Location: TN-Memphis Area
Work Locations: Memphis Regional

999 So. Shady Grove Road

Memphis 38120

Schedule:Full-time

Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

To review the EEO Poster, copy and paste the following link into your brower: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

About Suntrust Banks, Inc.

SunTrust Banks, Inc. (SunTrust) primarily operates as a financial services holding company. Through its principal banking subsidiary, SunTrust Bank (the Bank), the Company provides deposit, credit, and trust and investment services. Through its subsidiaries, SunTrust also provides mortgage banking, credit-related insurance, asset management, securities brokerage and capital market services. The Company operates in five business segments: Retail, Commercial, Corporate and Investment Banking (CIB), Wealth and Investment Management, and Mortgage. The Bank operates primarily in Florida, Georgia, Maryland, North Carolina, South Carolina, Tennessee, Virginia and the District of Columbia. SunTrust provides clients with a selection of technology based banking channels, including the Internet, automated teller machines (ATMs), personal computers and around-the-clock telebanking. In May 2008, SunTrust completed the acquisition of GB&T Bancshares, Inc.

This company profile was created by AfterCollege and is about Suntrust Banks, Inc.. This page is not endorsed by or affiliated with Suntrust Banks, Inc.. For questions regarding company profiles, please email: care@aftercollege.com.